Ratings based on 817 Verified Reviews
3.2 Room cleanliness
3.2 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by R. Bravo, Hotel Management
We are sorry you did not enjoy your stay with us, Thank you for your review. We will use this feedback to address your concerns.
by A verified traveler
Posted 4 Nov 2024
Overall liked everything the staff was great
Comment from Hotel Management
5 Nov 2024 by R. Bravo, Hotel Management
Thank you, Danielle. I'm really glad you enjoyed your stay and thanks for leaving a review.
by A verified traveler
Posted 3 Nov 2024
Customer service was great
Comment from Hotel Management
4 Nov 2024 by R. Bravo, Hotel Management
Glad you had a good stay with us. Thank you for the review Martha.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by R. Bravo, Hotel Management
Thank you so much for review Julio, we're glad you had a positive experience.
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
3 Oct 2024 by Suzy, Hotel Management
Hi Jesus, thank you for your feedback. We are glad you enjoyed your stay. We hope to see you again soon.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Suzy, Hotel Management
Hi Carlos, Thank you for your feedback. We are glad you enjoyed your stay. We hope to see you again soon.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Suzy, Hotel Management
Hi Braulio, Thank you for your feedback. We are glad you enjoyed your stay. We hope to see you again soon.
by A verified traveler
Posted 23 Aug 2024 on Hotels
Horrible, habia muchas cucarachas por todos lados, y olia muy feo el cuarto. Nada recomendando y fuy a poner mi quejas y lo unico que me dijeron fue que no podían hacer nada y no me quisieron devolver mi dinero para rentar otro hotel
Comment from Hotel Management
23 Aug 2024 by Suzy, Hotel Management
Hello Elizabeth, Thank you for your feedback. We will share with the team to help us improve. We hope to see you again soon.
by A verified traveler
Posted 21 Aug 2024
Muy viejo y sucio
Comment from Hotel Management
22 Aug 2024 by Suzy, Hotel Management
Hello Jose Luis, Thank you for your feedback. We will share with the team to help us improve. We hope to see you again soon.
by A verified traveler
Beware, photos are deceiving
Posted 19 Aug 2024 on HotelsThe photos online look nice, the place looked nice but in person its totally different. As you walk into the lobby to check it theres a smell... the whole building actually has a funny smell. I went to buy a can or sanitizer to see if that would help but it didnt. I just couldnt stay there it was horrible. Couldnt even imagine myself sleeping on the bed. I just took the loss lf the 67 dollar I paid and went to a different hotel.
Comment from Hotel Management
20 Aug 2024 by Suzy, Hotel Management
HI Jennifer, Thank you for your feedback. We will share with the team to help us improve. We hope to see you again soon.
