Ratings based on 104 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jul 2024
Very dated. Mosquitos inside. They bit our son pretty good the one night that we stayed. Breakfast quality is poor. No way this is a 4 star resort.
by A verified traveler from Singapore
Posted 3 Jul 2023
Comment from Hotel Management
31 Oct 2023 by Swiss Village Resort Management Board, Hotel Management
Dear Le,Warm greetings from Swiss Village resort.We are very happy and thank you for choosing Swiss Village when coming to Mui Ne and for having a wonderful experience here. We look forward to welcoming you back soon.Friendly welcome,Swiss Village Resort Management Board
by A verified traveler from st augustine
Posted 14 Jan 2023
very disappointing stay never again, bedroom nice breakfast cold food and coffee abysmal choice I went once never again. the upstairs noise non stop above me (i was 3rd floor) drove me crazy until 2am. complained to staff absolutely no interest. Stayed in this area many times no complaints never again Swiss village. Gym closed spa closed yet i came for excercise!
Comment from Hotel Management
15 Jan 2023 by The Resort Management, Hotel Management
Dear Mr Alexander,Warm greetings from Swiss Village Resort & Spa,Thank you for your recent stay with us. We really appreciate you taking the time to share your review.We look forward to seeing you again soonKind regards,The Resort Management
by A verified traveler
Posted 20 Nov 2022 on Hotels
It was amazing; like it,front desk Cô Loan and giám đốc cô Lập awesome will come back
Comment from Hotel Management
21 Nov 2022 by The Resort Management, Hotel Management
Dear Mrs. Jane Tran,Warm greetings from Swiss Village Resort & Spa,On behalf of the hotel management, we sincerely thank you for sharing about the resort. Your comments are the motivation to help the hotel and staff to work harder.Wishing you and your family good health and success.We look forward to serving you and your family soon in the near future.Best regards,
by A verified traveler
Posted 19 Nov 2022 on Hotels
Comment from Hotel Management
21 Nov 2022 by The Resort Management, Hotel Management
Dear Mrs. Jane Tran,Warm greetings from Swiss Village Resort & Spa,On behalf of the hotel management, we sincerely thank you for sharing about the resort. Your comments are the motivation to help the hotel and staff to work harder.Wishing you and your family good health and success.We look forward to serving you and your family soon in the near future.Best regards,
by A verified traveler
Posted 17 Nov 2022 on Hotels
It was a great place to stay. Great location, nice beach, and a great breakfast. Staff very helpful - went out of her way to pick up bus tickets for us. Highly recommend this place.
Comment from Hotel Management
19 Nov 2022 by The Resort Management, Hotel Management
Dear Ms Sharon Whaley,Warm greetings from Swiss Village Resort & Spa,On behalf of the hotel management, we sincerely thank you for sharing about the resort. Your comments are the motivation to help the hotel and staff to work harder.Wishing you and your family good health and success.We look forward to serving you and your family soon in the near future.Best regards,The Resort Management
by A verified traveler
Posted 9 Jul 2022 on Hotels
Comment from Hotel Management
26 Jul 2022 by Swiss Village Resort., Hotel Management
Mến gửi chị Trang ,
Swiss Village Resort & Spa rất tiếc khi đã không mang lại cho chị được kỳ nghỉ như mong muốn. Chúng tôi đã đọc kỹ những nhận xét của chị về dịch vụ của Resort. Những thiếu sót thực sự chúng tôi cũng đã cố gắng khắc phục ngay lập tức. Và thời gia sau này dịch vụ chúng tôi đã hoàn thiện đáng kể.
Rất mong chị thông cảm cho thời gian khắc phục lại hậu quả của dịch Covid 19. Chúng tôi mong muốn có cơ hội được lần nữa phục vụ gia đình để chị cùng gia đình cảm nhận được sự đổi thay của Resort. Chúc chị cùng gia đình sức khỏe!
Thân ái,
by A verified traveler
Posted 4 Jan 2021 on Hotels
Comment from Hotel Management
31 Oct 2023 by Swiss Village Resort Management Board, Hotel Management
Dear Mr Joseph,Warm greetings from Swiss Village Resort & Spa,On behalf of the hotel management, we sincerely thank you for sharing about the resort. Your comments are the motivation to help the hotel and staff to work harder.Wishing you and your family good health and success.We look forward to serving you and your family soon in the near future.Best regards,
by A verified traveler from Australia
Posted 4 Mar 2020
Location is good, manager staff unfriendly, breakfast is boring and limited and the same every day, hardly any cheese.
Comment from Hotel Management
5 Mar 2020 by ThaoviAnna, Hotel Management
Dear Mr. Raffi,
Greetings from Swiss Village Resort & Spa and thank you very much for staying with us. We would like to thank you for reviewing your stay on Expedia and we appreciate your honest feedback. We are deeply sorry to read that your stay was not up to your high expectations and we will certainly discuss and look into the mentioned points with F&B and Front Office Team. We would be delighted to welcome you back in future. Thank you very much.
Kind regards,
Thao Vi - Guest Relation Manager.
by A verified traveler
Posted 15 Feb 2020 on Hotels
A little dated but overall not a bad hotel just needs a refurb
Comment from Hotel Management
16 Feb 2020 by ThaoVi - Guest Relation, Hotel Management
Dear Lisa,
We are very happy that you have chosen Swiss Village Resort & Spa for your trip.
We are well aware of the age of the resort and we are currently working on some features to uplift the property. We always strive forward to deliver the best service possible to all our guests and to ensure their comfort during their time with us.
It would be our pleasure to have the chance of welcoming you back to Swiss Village Resort and Spa with utmost relaxes at all time.
Yours sincerely,
Thao Vi – Guest Relation
