Ratings based on 8 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jun 2024 on Hotels
Comment from Hotel Management
26 Jun 2024 by Tuan - Guest Experience Manager, Hotel Management
Dear Jimmy,Xin chào !Warmest greetings from Radisson Resort Phan Thiet,Thank you very much for taking the time to review your recent stay at Radisson Resort Phan Thiet. With the perfect score you gave, we consider it as your satisfaction with your stay here. Your satisfaction is the motivation for us to strive to provide better and more thoughtful services. At the same time, we aim to create memorable experiences for all guests visiting Phan Thiet.We hope you will visit us again soon and continue to enjoy all that Radisson Resort Phan Thiet has to offer.Once again, thank you for choosing Radisson Resort Phan Thiet for your vacation.Simply DelightfulTuan MaiGuest Experience ManagerRadisson Resort Phan Thiết
by A verified traveler
Posted 13 Jun 2022
Comment from Hotel Management
14 Dec 2022 by Hoang Nguyen Guest Relation Manager , Hotel Management
Dear Hong Ngoc Chau Nguyen Thank you for taking the time to share your feedback from your visit to the Radisson Resort Phan Thiet . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Resort Phan Thiet , I look forward to welcoming you back.Sincerely, Hoang NguyenGuest Relation ManagerRadisson Resort Phan Thiet
by A verified traveler
Fint resort men dårligt område.
Posted 20 Jan 2024 on HotelsHotellet ligger alt for langt fra tingene. Der er ingen by v. hotellet. Nærmeste by ligger 23 km væk, og den er ikke interessant.
Vi valgte at rejse før tid.
Personalet er søde, men forstår meget dårligt engelsk, og kunne ikke rigtigt hjælpe med mulighederne uden for hotellet.
Comment from Hotel Management
23 Jan 2024 by Tuan - Guest Experience Manager, Hotel Management
Xin chao Lars Bundgaard,Warmest greetings from Radisson Resort Phan Thiet!Thank you so much for taking the time to write a surveys of your recent stay at Radisson Resort Phan Thiet. Your satisfaction is the motivation for us to try to provide better and thoughtful services. Simultancously, we also create a memorable experience for all of our guests while they were in Phan Thiet.Your feedback has inspired us to re-train the staffs, contingency plans for situations, improving service quality, upgrading facilities.We hope that you will visit us again soon and continue to enjoy all that Radisson Resort Phan Thiet has to offer.Thank you for choosing Radisson Resort Phan Thiet for your holiday.Best regards,Simply DelightfulTuan Mai (Mr.)Guest Experience Manager.
by A verified traveler
Posted 20 Aug 2023
Comment from Hotel Management
16 Sep 2023 by Your recent stay at Radisson Resort Phan Thiet, Hotel Management
Dear Mr. Kwanghui, Thank you for rating us through your visit to Radisson Resort Phan Thiet. We regret to hear that your experience is not meet your expectations. We always listen to our guest comments, and we hope that you could share your experience via email gem.rrpt@radisson.com , so this way we can assist you further. We look forward to hearing from you soon. Warm regards, Nha NguyenGuest Experience ManagerRadisson Resort Phan Thiet
by A verified traveler
Posted 19 Aug 2023
Comment from Hotel Management
23 Aug 2023 by Your recent stay at Radisson Resort Phan Thiết, Hotel Management
Dear Mr/Ms. Hwang,Thank you for taking time to ratting us from your visit to the Radisson Resort Phan Thiet.We are delighted to know that you enjoyed your recent stay with us, and we look forwards to have you back very soon. Simply Delightful, Nha NguyenGuest Experience ManagerRadisson Resort Phan Thiet
by A verified traveler
2 dagar semester
Posted 11 Dec 2022 on Hotels+ trevlig och hjälpsam personal särkilt Daisy i receptionen som var väldigt mån om mig och min sambo och frågade hela tiden hur vi hade det och vid minsta undran löste hon allt
Rummen hade Sköna sängar och det var rent och fräscht. Området var fint skött och bra pool.
Vi Var där Kort tid men åt deras skaldjurspasta på kvällen den var riktigt bra .
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Sedan till det negativa, resorten ligger 15 km från stan och knappt något cafe/mat/butik omkring resorten. Så man känner sig lite låst om man inte tar en 30 min taxifärd till stan.
Serveringspersonalen i restaurangen är trevliga och hjälpsamma men känns som om det är många nya på sina arbeten som behöver tränas i smidighet o service gick väldigt långsamt.
Frukosten håller inte måttet ganska lite och välja på och kändes som maten legat framme. Väldigt länge hårt och torrt bröd m m.
Men ser man bort från lite sämre frukost. och långt från närmsta lite större ort så är jag o min sambo nöjda vi ger det 7,5/10
Comment from Hotel Management
13 Dec 2022 by Hoang Nguyen Guest Relation Manager , Hotel Management
Dear Christer Thank you for taking the time to share your feedback from your visit to the Radisson Resort Phan Thiet . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Resort Phan Thiet , I look forward to welcoming you back.Sincerely, Hoang NguyenGuest Relation ManagerRadisson Resort Phan Thiet
by A verified traveler
Nice resort
Posted 23 May 2022 on HotelsNice resort, brand new. Restaurant staff have to get some more practice, but understandable for the situation.
We very enjoyed our stay.
Comment from Hotel Management
28 Jan 2023 by Hoang Nguyen - Guest Relation Manager, Hotel Management
Dear CédricThank you for taking the time to share your feedback from your visit to the Radisson Resort Phan Thiet . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Resort Phan Thiet , I look forward to welcoming you back. Simply Delightful, Hoang Nguyen Guest Relation Manager Radisson Resort Phan Thiet
by A verified traveler
Posted 16 Apr 2022 on Hotels
Đặt phòng loại này đưa loại khác thấp hơn! Quản lý nói chuyện với khách không chuyên nghiệp không lịch sự. Chắc sẽ không bao giờ quay lại nữa.
Comment from Hotel Management
3 Jun 2022 by Thu Hà, Hotel Management
Quý khách thân mến,
Chúng tôi rất tiếc vì những trải nghiệm không vui mà bạn đã có trong kì nghỉ tại Resort. Chân cảm ơn bạn vì đã dành thời gian quý báu để chia sẻ ý kiến và thông tin kịp thời. Ban quản lý Resort sẽ kiểm tra với các bộ phận liên quan. Hi vọng sẽ lại có cơ hội đón tiếp và làm bạn hài lòng trong những chuyến đi sắp tới.
Trân trọng,
Thu Hà
Trợ lý Quản lý chất lượng
