Ratings based on 111 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jul 2024
The resort is located between a big seafood restaurant and a Karaoke bar, the noise and smell from restaurant which coming to the room and the singing noises from the bar made the whole place terrible for a relax vacation. Breakfast might be good for local people and some Asian people but if you are from other countries like us, you have not much option. We initially booked the place for 7 nights but could not stay there mire than two nights and left the resort without any refund.
by A verified traveler
Posted 12 Jul 2024
Wonderful stay. The room was big and comfortable. The infinity swimming pool is great after a long hot day. The staff was friendly and knowledgeable.
Recommended to do laundry and rent motorcycles from the lady across the road and explore the attractions in Mui Ne
Comment from Hotel Management
14 Jul 2024 by Van, Hotel Management
Dear Guests,Thank you for your stay and review. We are pleased that your experience at Grace was very positive. We hope to serve you again.
by A verified traveler
Posted 16 Jan 2024
by A verified traveler
Posted 15 Jan 2024 on Hotels
The staff is friendly. The room is clean and quiet.this place is good for couples need relax and enjoy …
by A verified traveler
Posted 12 Jan 2024
by A verified traveler
Posted 9 Jan 2024
Comment from Hotel Management
18 Mar 2024 by Van & Loan, Hotel Management
Hi Linda,Thank you for your visit and your highest ratings. This is the best compliment. All of us at Grace Boutique thank you. We hope to see you again real soon.
by A verified traveler from Weimar/Germany
Posted 3 Mar 2020
Nice, quiet place with splendid views.
A bit lonely, being the only guests in the resort.
good offers for tours outside of the resort.
Magnificent photos
Comment from Hotel Management
29 Apr 2020 by Van, Hotel Management
Thank you for your stay and review. Sorry that you were lonely as we were preparing for the Covid19 shut down. Many guests would relish to have our resort which is designed like a luxury villa to themselves :).
Thanks again and best wishes.
by A verified traveler
Posted 28 Dec 2019
Comment from Hotel Management
1 Jan 2020 by Van, Hotel Management
Thank you for your visit to Grace.
by A verified traveler from England
Posted 10 Aug 2019 on Ebookers
There is always one that spoils the party, those party poopers are us!! We were so looking forward to staying after such good reviews......
Although we were late checking in - midnight, the person that greeted us didn’t even smile! We were swiftly taken to our room and left. The room was very dated and the arrival information made us scared to leave belongings in the room. The advice was to - “put all our valuables in the hotel safe” yet there was no one to take it at reception all day. There was however a lovely Canadian lady (teaching English to the owners daughter) who was as helpful as she could be but told us reception would be open later, it was 8pm before we saw anyone. We asked for help at 6pm but there again was no one. The internet needled rebooting all day but the lovely Canadian lady was unsure how to do it.
The shower was desperately poor!! It took ages to get warm then when it did, it would just stop, again no one to ask. The bathroom was very dated also!! We couldn’t wait to get out of the place and stayed only the one full day. Again no one asked how our stay was.
We have now stayed in many equally priced hotels across Vietnam and this was by far the worst.
The breakfast was nice unless it was windy, there is no where to shelter from it and your food and beverages simply blow all over you!
Not at all the rating it is, our worst £50 budget (per night) hotel by by far!!
Comment from Hotel Management
17 Aug 2019 by Van, Loan and Family ..., Hotel Management
Thank you so much for taking the time to provide us with this valuable feedback regarding your stay at Grace Boutique Resort. We are so sorry that your stay was not everything you had envisioned it to be and apologize sincerely for the issues encountered. It is only by having such caring people like you provide us with the "good, bad and the ugly" that we are able to make improvements to our processes and procedures. As a result of your feedback, we are making enhancements to our staff training (especially for late night check-ins), our internet and the showers. We are also looking into a location for our breakfasts on windy days. So once again, thank you for choosing Grace Boutique Resort and we hope you will give us another chance and come back to see the wonderful changes your review has prompted!
by A verified traveler
Posted 4 Aug 2019
The hostess was so helpful! Arranged a dune visit and taxi to station for very competitive prices! Rooms were very clean and the pool and scenery were stunning
Comment from Hotel Management
6 Aug 2019 by Loan Allen, Hotel Management
Thank you very much for your positive review.
