Ratings based on 146 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Feb 2024 on Orbitz
Space - Pool
by A verified traveler
Posted 9 Jun 2020 on Hotels
We been in full moon village with our kids and friends.
Comment from Hotel Management
9 Jun 2020 by Trinh Huynh, Hotel Management
Dear Marion,
Thank you very much for letting us know you enjoy your stay with us.
We hope to have a chance welcoming you all here again.
Kind regards,
by A verified traveler
Posted 4 Mar 2020 on Hotels
Perfect Hidden Gem. The staff was extremely helpful and friendly. We will definitely be back
Comment from Hotel Management
5 Mar 2020 by Ms. Hong, Hotel Management
Dear Jessica,
Thank you very much for staying with us at Full Moon Village Resort and for taking the time to share your impressions.
We are delighted and very proud to have made your stay a relaxing experience and I am grateful for your kind words. I will share them with our team members!
Best regards,
Ms. Hong
Sales Executive
by A verified traveler
Posted 28 Jan 2020
The service staffs were amazing - from check in to assisting with taxi bookings and issues with the shower heater to checking out.
Comment from Hotel Management
1 Feb 2020 by Trinh Huynh , Hotel Management
Dear Sir/ Madam,
Thank you very much for choosing to stay at our resort.
We hope to have the chance to welcoming you all here again.
Kind regards,
by A verified traveler
Full moon : passable
Posted 1 May 2019 on HotelsIf you don’t like too many people around you, you can consider this place since it is away from the city and not many people are on the beach.. but you will need a car to be able to drive to the city to eat food, the city is a 30 minute drive. Food in the hotel is average.. Except a few staff, in general the staff doesn’t understand English and is not well trained.. for example on the first night, the manager suggested us to take the BBQ in our villa.. the staff that came to set up the table left the doors of the villa open and in a few minutes the entire villa was full of night insects (that come after the rain) and it too a while for me to explain to the reception what had happened, actually after the intervention of an expat manager of the hotel. Second day, the air conditioner in one of the room wasn’t working well and it had to be fixed twice before it was bearable.. for the breakfast and the crockery if the hotel talks a lot about the quality of the hotel.. in case of full moon, both were below average.. I don’t think I would like to repeat this resort.
Comment from Hotel Management
2 May 2019 by Trinh Huynh , Hotel Management
Dear Mr. Aashish Kapoor,
Thank you very much for staying at our resort!
We appreciate your feedback and sincerely apologize for the service shortfalls experienced whilst you were with us. We take them to heart and as always will use them as a basic for our improvement efforts.
Kind regards,
by A verified traveler
Posted 27 Apr 2019
Comment from Hotel Management
28 Apr 2019 by Trinh Huynh, Hotel Management
Dear Sir/ Madam,
Thank you very much for staying at our Full Moon Village resort!
We appreciate your review and we hope to have the chance to host you all again.
Kind regards,
by A verified traveler
Posted 7 Feb 2019 on Hotels
Comment from Hotel Management
7 Feb 2019 by Trinh Huynh , Hotel Management
Dear Sir/ Madam,
Thank you very much for staying at Full Moon Village Resort and taking time to review our resort.
We look forward to seeing you all here again.
Best regards,
by A verified traveler from Hua Hin
Posted 21 Jan 2019
This 4 star rated hotel should be in fact a 2.5 stars.
They put me in a delapidated looking villa. I went back up to the reception and asked if they had another villa available.
Of course they did but it would take a manager to approve it who of course was not available until the morning.
Comment from Hotel Management
26 Jan 2019 by Trinh Huynh, Hotel Management
Dear Sir,
Thank you for staying at Full Moon Village resort!
We apologize for any inconvenience which may have been caused to you. We provided a 3 bedroom villa to you within the night, a feel certain this should have made you quite comfortable.
Best regards,
by A verified traveler from Uk
Posted 13 Jan 2019
Great hotel. Amazing pool and v good food. A lot of litter in Vietnam
Comment from Hotel Management
13 Jan 2019 by Trinh Huynh, Hotel Management
Dear Sir/ Madam,
Thank you very much for taking time to review our Full Moon Village resort.
We appreciate your comments and are very pleased that you found value during your stay here.
We hope to see you here again.
by A verified traveler
Posted 30 Dec 2018 on Hotels
My dog was exited with all the environment and staffs. They are kind and egg benrdict is wonderful!
Comment from Hotel Management
2 Jan 2019 by Trinh Huynh, Hotel Management
Dear Sir/ Madam,
Thank you very much for taking time to review our Full Moon Village Resort.
We appreciate your comments. We are pleased that you found hospitality and value during your stay.
We look forward to welcoming you all here again.
With best regards,