Ratings based on 304 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Toronto
Posted 1 Oct 2024
Accessibility!
Comment from Hotel Management
7 Oct 2024 by Mylène et l'équipe du Kaijoo by Happyculture, Hotel Management
Thank you for your review
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
2 Sep 2024 by Adrien & the Kaijoo by HappyCulture team, Hotel Management
Cher Nicholas,Nous vous remercions d'avoir pris le temps de partager vos impressions. Nous sommes désolés que votre séjour n'ait pas répondu à vos attentes.Pourriez-vous nous donner plus de détails sur ce qui n’a pas été à la hauteur de vos attentes ? Votre retour est précieux et nous aide à améliorer nos services.Nous espérons avoir l'occasion de vous offrir une meilleure expérience lors de votre prochaine visite.Cordialement,Adrien & l'équipe Kaijoo by HappyCulture
by A verified traveler
Great central location
Posted 16 Aug 2024 on HotelsGreat hotel, staff are wonderful. We had family suite 404 which kids loved the bed up stairs set up. Little balcony was nice for an evening drink too. Easy to find and in great location for exploring the city on foot.
Comment from Hotel Management
16 Aug 2024 by Adrien & the Kaijoo by HappyCulture team, Hotel Management
Dear Guest,Thank you for your kind words and positive review! We're thrilled to hear that you and your family enjoyed the suite, especially the unique bed setup and the little balcony. It's wonderful to know that the location was ideal for exploring the city on foot.We look forward to welcoming you back for another stay. If there’s anything specific you need during your next visit, please let us know!Best regards,Adrien & the Kaijoo by HappyCulture Team
by A verified traveler
Posted 14 Aug 2024
ok for a night, good location
Comment from Hotel Management
16 Aug 2024 by Adrien & the Kaijoo by HappyCulture team, Hotel Management
Dear Guest,Thank you for sharing your feedback. We're glad to hear that our location met your expectations. However, we're sorry to learn that your experience didn’t fully meet your needs.If you have any specific concerns or suggestions for improvement, please feel free to let us know. We hope to have the opportunity to provide you with a better experience in the future.Best regards,Adrien & the Kaijoo by HappyCulture Team
by A verified traveler
Posted 13 Aug 2024 on Hotels
Comment from Hotel Management
16 Aug 2024 by Adrien & the Kaijoo by HappyCulture team, Hotel Management
Dear Guest,Thank you so much for your fantastic 10/10 rating! We're thrilled to hear that you had a perfect stay with us. Your kind words about our location, staff, and amenities mean a lot to us.We look forward to welcoming you back for another exceptional experience!Best regards,Adrien & the Kaijoo by HappyCulture Team
by A verified traveler
Posted 9 Aug 2024
The staff at Hotel Kaijoo were very friendly and helpful throughout our stay. Our room was spacious and had a balcony. The hotel is well located to walk to the Little France area and local restaurants and patisseries. Great hotel!
Comment from Hotel Management
10 Aug 2024 by Adrien & the Kaijoo by HappyCulture team, Hotel Management
Dear Guest,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at Hotel Kaijoo. It’s great to know that our friendly staff, spacious room with a balcony, and the hotel's prime location contributed to a memorable experience.We look forward to welcoming you back on your next visit!Best regards,Adrien & the Kaijoo by HappyCulture team
by A verified traveler
Posted 29 Jul 2024 on Hotels
Comment from Hotel Management
4 Aug 2024 by Nassim, Hotel Management
Bonjour,Merci beaucoup pour votre commentaire positif ! Nous sommes ravis d'avoir répondu à vos attentes. Votre satisfaction est très importante pour nous, et nous espérons avoir le plaisir de vous accueillir à nouveau bientôt.Cordialement,
by A verified traveler
Posted 20 Jun 2024
Hugo at the front desk was very helpful. We arrived early and our room wasn’t ready. He checked our bags so we could walk around and gave us good suggestions of what to go and see. He looked up a place nearby where we could do our laundry. Thank you, Hugo!
Comment from Hotel Management
1 Jul 2024 by Mylène et l'équipe du Kaijoo by Happyculture, Hotel Management
Thank you for sharing your positive experience with us. We are thrilled to hear that Hugo was able to assist you so effectively. Providing excellent customer service is our top priority, and it’s wonderful to know that Hugo made your stay more enjoyable by offering helpful suggestions and finding a nearby laundry facility.We will be sure to pass along your kind words to Hugo. We appreciate your feedback and look forward to welcoming you back in the future.Best regards,
by A verified traveler
Posted 19 Jun 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by Mylène et l'équipe du Kaijoo by Happyculture, Hotel Management
Un grand merci pour ce retourAu plaisir de vous accueillir à nouveauMylène & l'équipe Kaijoo par Happyculture
by A verified traveler
Posted 22 May 2024
Great place to visit Strassburg. Good parking, clean rooms, comfy beds, very close to the heart of Strasbourg. Recommend!
Comment from Hotel Management
24 May 2024 by Mylène et l'équipe du Kaijoo by Happyculture, Hotel Management
Un grand merci pour ce retour parfait.Au plaisir de vous accueillir à nouveau !
