Ratings based on 481 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
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Comment from Hotel Management
28 Dec 2024 by Manager, Hotel Management
Hello Meaghan,We appreciate you taking the time to share your feedback with us. We regret to learn that your recent stay fell short of expectations. Your comments will be shared with our team for further review and improvement. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 25 Dec 2024
The sausage was burnt, the bread was hard, the omlet was burnt and get this. The cereal was good but they had No white milk. I had to use chocolate milk in my cereal better rest of the breakfast was not fit to eat.
The room bathroom fan was so nosy it needs cleaning.
The rating for this is minus 5
Comment from Hotel Management
26 Dec 2024 by Manager, Hotel Management
Hello C, Thank you for sharing your feedback with us. We apologize for the experience you encountered during your stay. We take all guest concerns seriously and will address these issues internally. We appreciate your insights as they help us improve our services for future guests.
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
21 Dec 2024 by Manager, Hotel Management
Hello Latasha,We are delighted to hear that you had a wonderful experience during your stay with us! Our team is thrilled by your perfect rating and we look forward to welcoming you back soon.
by A verified traveler
Posted 18 Dec 2024
Thought I reserved a room with 2 queen beds and a tub but I got a room with 2 doubles and a shower instead. Room was at the front if the hotel so we had to keep the shades down to keep the lights from the Holiday Inn sign and the lights from traffic out.
Breakfast was good. Beds were comfortable.
Comment from Hotel Management
20 Dec 2024 by Manager, Hotel Management
Hello Linda, We appreciate you taking the time to share your feedback with us. We will review your comments with our team to ensure we provide the best possible experience for our guests. We're glad to hear you enjoyed our breakfast offerings and found our beds comfortable during your stay. If you have any further concerns, feel free to reach out to us directly.
by A verified traveler
Posted 9 Dec 2024
One night stay
Comment from Hotel Management
11 Dec 2024 by Manager, Hotel Management
Hello Sumathi,Thank you for sharing your feedback with us. We appreciate your comments and will share them with our team for review. If you have any further concerns, please feel free to reach out to our management team for further assistance.
by A verified traveler
Posted 1 Dec 2024
It was a good place to stay overnight while traveling on highway.
Comment from Hotel Management
4 Dec 2024 by Manager, Hotel Management
Hello James,We are pleased to hear that you found our hotel to be a suitable stop during your travels. Your satisfaction is important to us and we appreciate your feedback. We hope to have the opportunity to welcome you back in the future.
by A verified traveler from Wilmington
Posted 11 Nov 2024
it was quick, easy and affordable and nice.
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Jennifer,We are delighted to hear that you found your stay with us to be quick, easy, and affordable. Your feedback is greatly appreciated. Thank you for choosing to stay with us and we hope to welcome you back in the future.
by A verified traveler
Posted 10 Nov 2024
Let me start by saying, there was no shower curtain in bathroom, so had to take shower with no shower curtain. We got a shower curtain, had to put shower curtain up ourselves. Air conditioning unit leaked all over the floor, and my suitcase got soaked. The room was full of little fruit flies? Very stagnant. Would not recommend. I have never had a problem with Holiday Inn before, this will be the last time they get my business.
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Kristin, We're sorry to hear about your experience and appreciate you taking the time to share your feedback. We encourage guests to reach out to management directly with any concerns during their stay so we can address them promptly. Thank you for choosing Holiday Inn, and we hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 3 Nov 2024
Very Well Maintained Facility would stay again
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Ngosi,We appreciate your positive feedback on our well-maintained facilities and look forward to welcoming you back in the future. Thank you for choosing to stay with us!
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Manager, Hotel Management
Hello Kimberly,We are thrilled to hear that you had a wonderful experience during your stay with us! We hope to welcome you back soon for another excellent stay!
