Ratings based on 986 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Amy, Hotel Management
Thank you for taking the time to complete our online survey. I hope to see you again.
by A verified traveler
Posted 17 Nov 2024
Great place to stay. Clean and comfortable. Would stay here again.
Comment from Hotel Management
18 Nov 2024 by Amy, Hotel Management
We love to hear back from our guests! Thank you for taking the time to complete our online survey.
by A verified traveler
Posted 16 Nov 2024
Tv was not working properly and overall it looked dingy and dirty. Bed was clean.
Comment from Hotel Management
18 Nov 2024 by Amy, Hotel Management
Thank you for your feedback and taking the time to complete our online survey.
by A verified traveler
Posted 13 Nov 2024
Was there for a hockey tournament. It was remarkably quiet in our room. There was a nice breakfast every morning. Highly recommend
Comment from Hotel Management
14 Nov 2024 by Amy, Hotel Management
Thank you for your kind words and taking the time to complete our online survey.
by A verified traveler
Posted 11 Nov 2024
The front desk staff were really friendly and engaged with my kids. Thankyou!
Comment from Hotel Management
14 Nov 2024 by Amy, Hotel Management
We love to hear back from our guests. Thank you for taking the time to complete our online survey.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Amy, Hotel Management
Thank you for taking the time to complete our online survey.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Amy, Hotel Management
Thank you for taking the time to complete our online survey. I hope to see you again in the future.
by A verified traveler
Posted 27 Oct 2024
Very pleasant check in and out. Friendly front desk. Quiet.
Comment from Hotel Management
28 Oct 2024 by Amy, Hotel Management
Thank you for your kind words and taking the time to complete our online survey.
by A verified traveler
Posted 24 Oct 2024
The room was great! The jetted tub fits 2!
Comment from Hotel Management
26 Oct 2024 by Amy, Hotel Management
I am happy to hear you had a good experience. Thank you for taking the time to complete our online survey.
by A verified traveler
Posted 22 Oct 2024
I have stayed in all but 1 hotel in the Peterborough area.
Pros: Water pressure, friendly front desk staff, breakfast quality, parking, swimming pool
Cons: Hotel is showing its age and needs a refresh, cleaning staff, matress and bedding, TV not setup properly as picture was too big for the screen
Overall: Not a bad hotel though be cautioned that if you put up your "do not distrub" placard and do not remove it before 07:00, there is a very good chance that your room will not be cleaned. If you do not place it on the door, be cautioned that service will knock on your door while you are still sleeping. It's the very definition of a no-win situation. I stayed for 2 weeks and on 3 seperate days, they did not clean my room. On one occasion, I went to the front desk and asked them if they were going to clean my room - it was 13:00. The front desk told me not to worry but they still managed not to clean my room. There is a theme here. Recommended only if the Super 8 is not available.
Comment from Hotel Management
24 Oct 2024 by Amy, Hotel Management
Thank you for your feedback and taking the time to complete our online survey. All reviews are taken into consideration by management in order to identify areas in need of improvement.
