Ratings based on 945 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Not a long term accommodation but was good for a couple of nights. Nice, friendly staff.
Comment from Hotel Management
27 Nov 2024 by Sanno, Hotel Management
Thank you for your review! We're pleased to hear that you found our accommodation suitable for a couple of nights and that our staff were nice and friendly. We hope to welcome you back for another stay in the future!
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Sanno, Hotel Management
Thank you
by A verified traveler
Posted 21 Nov 2024
Waiting for nearly one hour at airport for transport.
5 minutes walk from Reception to Room 3, with gravel walkway to drag/roll luggage (I’m 80 years old with usual old-age problems).
Comment from Hotel Management
22 Nov 2024 by Sanno, Hotel Management
Thank you for your feedback. We're sorry to hear about the long wait for transport and the inconvenience of the walk to your room, especially considering your circumstances. Your comments are important to us, and we will address these issues to improve our services. We hope to have the opportunity to serve you better in the future.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Sanno, Hotel Management
Thank you
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Sanno, Hotel Management
Thank you
by A verified traveler
Posted 13 Nov 2024
Staff excellent and courteous, good provisions. No brakes on the bed!
Comment from Hotel Management
18 Nov 2024 by Sanno, Hotel Management
Thank you for your feedback! We're pleased to hear that you found our staff excellent and courteous, and that you appreciated the provisions. However, we apologise for the issue with the bed not having brakes. Your comments are valuable, and we will address this matter to ensure a better experience for our guests. We hope to welcome you back soon!
by A verified traveler
Posted 12 Nov 2024
Convenient location and efficient transfer from /to airport
Comment from Hotel Management
18 Nov 2024 by Sanno, Hotel Management
Thank you for your feedback! We're glad to hear that you found our location convenient and appreciated the efficient transfer to and from the airport. We hope to welcome you back soon!
by A verified traveler
Posted 12 Nov 2024
Nice enough for transit.
Comment from Hotel Management
18 Nov 2024 by Sanno, Hotel Management
Thank you for your feedback! We're pleased to hear that you found our accommodation suitable for transit. We hope to welcome you back in the future!
by A verified traveler
Posted 10 Nov 2024
Pleasant stay
Comment from Hotel Management
10 Nov 2024 by Sanno Hotel, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 9 Nov 2024
Ideal for an overnight stay close to the airport
Comment from Hotel Management
10 Nov 2024 by Sanno, Hotel Management
Thank you for your feedback.
