Ratings based on 846 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jan 2025
Quest is clean, quiet, and comfortable and located centrally in the historical district with its restaurants, coffee, houses, shops and historic buildings. An excellent place to stay.
by A verified traveler
Posted 9 Dec 2024
Great location...
Comment from Hotel Management
10 Dec 2024 by Chris FOM, Hotel Management
Hi Phillipa,Thanks for taking the time to provide your feedback on your recent stay with Quest.I and the team are incredibly grateful for the positive score. We hope we can maintain or exceed this standard going forward to improve the guest experience. We look forward to welcoming you back to our hotel in the future.Warm regards,Chris TurtonFront Office Manager
by A verified traveler
Posted 2 Dec 2024
It work well
Comment from Hotel Management
3 Dec 2024 by Chris - FOM, Hotel Management
Hi Jon,Thank you for taking the time to provide feedback on your stay with us.I'm glad you enjoyed yourself and our facilities.We look forward to welcoming you back in the future.Warm regards,Chris Turton
by A verified traveler
Posted 27 Nov 2024
The property is clean and quiet and easy walking distances to all amenities. I was impressed with the staff at reception , nightingale and Tallulah who went above and beyond to help me and my wife whom I had just brought out of the hospital after surgery a special thanks to them both and Quest should be proud to have them thank you
Comment from Hotel Management
3 Dec 2024 by Chris - FOM, Hotel Management
Hi Glyn,Thank you kindly for taking the time to provide feedback on your stay with us.Firstly, thank you for the perfect 10, it's a high bar and we aim to exceed every time - I am thankful the team provided you with memorable service, I will share this feedback with them and make sure they feel appreciated!We are truly glad to have been able to provide a comfortable stay for you and your wife post hospital, we look forward to having the opportunity to welcome you back in the future.Warm regards,Chris Turton
by A verified traveler
Posted 10 Nov 2024
We were upgraded as a VIP which was lovely until we got in bed and realised the bedroom was adjacent to the lift shaft...dont have room 414a!!
Comment from Hotel Management
12 Nov 2024 by Chris - FOM, Hotel Management
Dear Kaye,We are sorry to hear the upgrade wasn't to your liking - we will make a note not to place you near elevators for any future bookings.Thank you kindly for the high rating - we are glad you enjoyed yourself during the stay.We look forward to welcoming you back to our hotel.Warm regards,Chris TurtonFront Office Manager
by A verified traveler from Mountain View
Posted 30 Oct 2024
The lack of onsite parking was annoying, but apart from that, the hotel was good. (It would have been nice to have free weights in the gym, though)
Comment from Hotel Management
4 Nov 2024 by Chris - FOM, Hotel Management
Hi Ross,We apologise that the parking situation was not to your liking, in future Reception can assist with setting up your parking or directions should you need them.Your feedback regarding the gym is fair and we will investigate to determine if there is a suitable solution for our guests in future.We look forward to welcoming you back to Quest Fremantle.Warm regards,Chris Turton
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
4 Nov 2024 by C, Hotel Management
Hi Georgia,Thank you for kind review.We hope to see you again!Warm regards,Chris Turton
by A verified traveler
Posted 18 Oct 2024
The property is quite central and close to restaurants. Rooms are clean and functional. Balcony has almost 5 ft wall so more of a backyard rather than balcony. Bathroom could have been more spacious.
Comment from Hotel Management
12 Nov 2024 by Chris - FOM, Hotel Management
Hi Siddhartha,We're glad you enjoyed the location itself, we'll take your feedback onboard to see what improvements / changes we can make with our planned renovations.We look forward to welcoming you back should you return.Warm regards,Chris TurtonFront Office Manager
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Chris - FOM, Hotel Management
Hi Joan,Really appreciate the 5/5, hope you consider us for your future stays in Fremantle, we would be happy to have you return.Warm regards,Chris Turton
by A verified traveler
Posted 12 Oct 2024 on Wotif
The Quest is a short walk to the Round House, Maritime Museum and departure points for Rottnest Island day trips. There is a great range of restaurants, cafes and pubs within walking distance.
Comment from Hotel Management
4 Nov 2024 by Chris - FOM, Hotel Management
Dear Leanne,Thank you kindly for your feedback, we are incredibly happy to hear you enjoyed our location and the local services nearby.We look forward to welcoming you back to Quest Fremantle.Warm regards,Chris Turton
