Ratings based on 769 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
As always a nice stay , staff are polite and friendly
by A verified traveler
Posted 12 Dec 2024
Staff are pleasant and polite, rooms are nice, location is excellent. Very convenient location to Perth CBD and Applecross.
by A verified traveler
Posted 12 Dec 2024
by A verified traveler
Posted 9 Dec 2024
by A verified traveler
Posted 30 Nov 2024
They haven paid my bond and it has been 3 days
by A verified traveler
Posted 16 Nov 2024
Wonderful place to stay. Have stayed here many times now and it always meets expectations.
One of the elevators was out of order, and a little busy, but rooms and staff are always excellent.
Comment from Hotel Management
19 Nov 2024 by PRS Team, Hotel Management
Dear Adam,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back again soon! Kind Regards,The Pagoda Team
by A verified traveler
Posted 14 Nov 2024
Was very disappointing to see staff prepping breakfast cereals using hands with no gloves.
Comment from Hotel Management
19 Nov 2024 by PRS Team, Hotel Management
Dear Ella,Thank you for taking the time to provide your comments. We have shared your comments with our Food & Beverage Manager to review and ensure that proper procedures are adhered by the food and beverage team.Once again thank you for your time.Kind Regards,The Pagoda Team
by A verified traveler
Posted 3 Nov 2024
It was a fabulous stay at the Hotel. I caught an Uber to the jetty but you could certainly walk. I went to the zoo. I recommend going early to beat the crowd. The facilities were excellent. There were lots of conferences and weddings going on so the hotel was a hub activity With lots of happiness. Spa bath was fantastic. Even better. Was the restaurant. I highly recommend coming here even if you’re not staying at the hotel I had barramundi. My friends had steak and a kilo of cooked muscles and they were all absolutely brilliant dishes. Most importantly the staff were both generous and kind as well as initiative to guest needs.
by A verified traveler
Posted 31 Oct 2024
by A verified traveler
Posted 18 Oct 2024
Very nice room, though upon check in there was a large cockroach in the kitchen area. Kitchen, loungeroom and bedroom were clean. Bathroom needed a better clean, previous guest hair on wall of shower and soap scum build up on glass between shower and bathroom sink. Spa bath was very large and difficult to get in and out of when showering. Kitchen had plenty of facilities for two people. Staff were very friendly and check in and out was fast. Plenty of street parking available out the front.
Comment from Hotel Management
23 Oct 2024 by PRS Team, Hotel Management
Dear Miranda,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and for both our housekeeping contractor and facilities team to review and assist in areas you have mentioned. Thank you again! Kind Regards,The Pagoda Team
