Ratings based on 439 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
My new favorite hotel in Perth, if I had to have a fault it would be the speed of service in the restaurant, but everything else was top notch
Comment from Hotel Management
21 Oct 2024 by Guest Relations, Hotel Management
Hi Rachael, thank you for your lovely feedback on your recent stay and delighted to hear we are your new favourite hotel. Appreciate your comments on the restaurant service and will ensure these are passed on for improvement. Looking forward to welcoming you back again soon.
by A verified traveler
Posted 9 Oct 2024
Must stay
Comment from Hotel Management
10 Oct 2024 by Guest Relations, Hotel Management
Thank you Thu Kuang Jeffrey for choosing to stay with us. We are delighted to hear you enjoyed your stay.
by A verified traveler
Posted 19 Sep 2024
Good Location. Staffs are helpful. Room is clean and nice.
Comment from Hotel Management
20 Sep 2024 by Guest Relations, Hotel Management
Dear Vozza, we are delighted to hear your feedback on your recent stay. We will be sure to share with the team and look forward to welcoming you back again soon.
by A verified traveler
Posted 1 Sep 2024
Very close to the covered parking. Staff are very helpful and friendly. Room is clean and comfortable.
Comment from Hotel Management
2 Sep 2024 by Guest Relations, Hotel Management
Thank you for your feedback Colleen. Pleased to hear you had a comfortable stay with us. Wishing you a safe journey home and hope to welcome you back again soon.
by A verified traveler
Posted 1 Aug 2024
Comment from Hotel Management
10 Aug 2024 by Guest Relations, Hotel Management
Hi Andrew, thank you for choosing to stay with us. We hope to welcome you back again.
by A verified traveler
Posted 21 Jul 2024 on Wotif
The coffee machine we could not work. Otherwise excellent. I see they have double charged the room. I will wait to see if it goes through.
The staff are friendly and attentive. Very good.
Comment from Hotel Management
22 Jul 2024 by Guest Relations, Hotel Management
Dear Phillip, Thank you for providing feedback on your stay and will ensure this is passed on to our housekeeping department and also the front desk to review the billing. We hope to welcome you back again soon.
by A verified traveler
Posted 18 Jul 2024
Comment from Hotel Management
10 Aug 2024 by Guest Relations, Hotel Management
Hi Andrea, Thank you for sharing your stay rating. We hope you enjoyed your stay with us and hope to welcome you back again soon.
by A verified traveler
Posted 15 Jul 2024
Comment from Hotel Management
10 Aug 2024 by Guest Relations, Hotel Management
Hi Ling Kiew,Thank you for your rating! We are pleased to hear that you enjoyed your stay with us.
by A verified traveler
Posted 14 Jul 2024
Comment from Hotel Management
10 Aug 2024 by Guest Relations, Hotel Management
Hi Brian,Thrilled to hear you enjoyed your stay with us. Looking forward to seeing you again soon.
by A verified traveler
Posted 13 Jul 2024 on Wotif
Intercontinental never disappoints. Perth hotel is lovely. Staff quick & efficient & super friendly. Room was spotless & bed perfect. Super comfy. Not a fan of feather/down pillows but that’s a personal preference. Buffet breakfast was excellent and the barista coffee the best we had our whole trip. Highly recommend.
Comment from Hotel Management
14 Jul 2024 by Guest Relations, Hotel Management
Hi Karen,We are thrilled to receive the positive feedback of your recent stay. Next time you stay, please let us know as we will change your pillow preference. Will pass on your kind words to the team and hope to welcome you back again soon.
