Ratings based on 844 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Bloomington

Posted 8 Jan 2025
Marco is the GM and is the best when it comes to customer service and care! I loved it and would highly recommend this gem!
Comment from Hotel Management
10 Jan 2025 by Marco, General Manager, Hotel Management
Thank you, Karen, for choosing to stay at the Hougoumont Hotel.It has been our privilege to have you on board and assist you throughout your stay at the Hougoumont Hotel.We thank you for your priceless feedback, and your very kind words.We are looking forward to welcoming you back soon to the Hougoumont Hotel, just in the heart of Fremantle.Best regards,Marco, General Manager
4 out of 5
by A verified traveler

Posted 2 Jan 2025
Great boutique hotel. Close to heaps of restaurants, bars and cafes and close to the beach too. Rooms aren't huge but are nice and clean.
Comment from Hotel Management
6 Jan 2025 by Marco, General Manager, Hotel Management
Thank you, Danielle, for choosing to stay at the Hougoumont Hotel and the New Haus managed by the Hougoumont Hotel.It has been our privilege to have you on board and assist you throughout your stay at the Hougoumont Hotel and the New Haus managed by the Hougoumont Hotel.We thank you for your priceless feedback, and your very kind words.Please contact me anytime you will need a room in Freo, and our Team be delighted to make your stay as comfortable as possible.We are looking forward to welcoming you back soon to the Hougoumont Hotel and the New Haus managed by the Hougoumont Hotel., just in the heart of Fremantle.Best regards,Marco, General Manager
4 out of 5
by A verified traveler

Posted 13 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Marco, General Manager, Hotel Management
Thank you, Sebastien, for choosing to stay at the Hougoumont Hotel and the New Haus managed by the Hougoumont Hotel.It has been our privilege to have you on board and assist you throughout your stay at the Hougoumont Hotel and the New Haus managed by the Hougoumont Hotel.We thank you for your priceless feedback, and your very kind words.We are looking forward to welcoming you back soon to the Hougoumont Hotel and the New Haus managed by the Hougoumont Hotel, just in the heart of Fremantle.Best regards,Marco, General Manager
5 out of 5
by A verified traveler

Posted 9 Dec 2024
Great hotel with lots in walking distance close by
Comment from Hotel Management
11 Dec 2024 by Marco, General Manager, Hotel Management
Thank you, Reid, for choosing to stay at the Hougoumont Hotel.It has been our privilege to have you on board and assist you throughout your stay at the Hougoumont Hotel.We thank you for your priceless feedback, and your very kind words.We are looking forward to welcoming you back soon to the Hougoumont Hotel, just in the heart of Fremantle.Best regards,Marco, General Manager
4 out of 5
by A verified traveler

Posted 9 Dec 2024
Very nice staff...Central to everything....
Comment from Hotel Management
11 Dec 2024 by Marco, General Manager, Hotel Management
Thank you, Mike, for choosing to stay at the Hougoumont Hotel.It has been our privilege to have you on board and assist you throughout your stay at the Hougoumont Hotel.We thank you for your priceless feedback, and your very kind words.We are looking forward to welcoming you back soon to the Hougoumont Hotel, just in the heart of Fremantle.Best regards,Marco, General Manager
4 out of 5
by A verified traveler

Posted 5 Dec 2024
Only rhing was having to pay extra to park . Also not knowing you had to pre book parking
Comment from Hotel Management
11 Dec 2024 by Marco, General Manager, Hotel Management
Thank you, Mike, for choosing to stay at the Hougoumont Hotel.It has been our privilege to have you on board and assist you throughout your stay at the Hougoumont Hotel.We thank you for your priceless feedback, and your very kind words.We are looking forward to welcoming you back soon to the Hougoumont Hotel, just in the heart of Fremantle.Best regards,Marco, General Manager
2 out of 5
by A verified traveler

Posted 19 Nov 2024
No where to park other than blocks away from accommodation. Someone tried several times to get into our room throughout the night, people intoxicated making a lot of noise. Door slamming and room was too small. Disappointed
Comment from Hotel Management
19 Nov 2024 by Marco, General Manager, Hotel Management
Thank you, Belinda, for choosing to stay again at the Hougoumont Hotel.We thank you for your feedback.We are not sure what happened.Our afterhours Staff would have addressed your concern immediately, if contacted.Our parking pre booking is essential, especially for last minute booking.The size of our rooms is well explained and described in any website. Probably your agent did not check carefully when he/she did the reservation.We are sorry you did not entirely enjoyed your stay, we hope to welcoming you back soon to the Hougoumont Hotel, just in the heart of Fremantle.Regards,Marco, General Manager
5 out of 5
by A verified traveler

Posted 17 Nov 2024
A very quaint hotel in a fabulous spot. Highly recommend this hotel if you want a different experience in accomodation.
Comment from Hotel Management
19 Nov 2024 by Marco, General Manager, Hotel Management
Thank you, Helen, for choosing to stay again at the Hougoumont Hotel.It has been our privilege to have you on board and assist you throughout your stay at the Hougoumont Hotel.We thank you for your priceless feedback, and your very kind words.Please contact me anytime you will need a room in Freo, and our Team be delighted to make your stay as comfortable as possible.We are looking forward to welcoming you back soon to the Hougoumont Hotel, just in the heart of Fremantle.Best regards,Marco, General Manager
5 out of 5
by A verified traveler

Posted 15 Nov 2024
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Comment from Hotel Management
19 Nov 2024 by Marco, General Manager, Hotel Management
Thank you, George, for choosing to stay again at the Hougoumont Hotel.It has been our privilege to have you on board and assist you throughout your stay at the Hougoumont Hotel.We thank you for your priceless feedback, and your very kind words.Please contact me anytime you will need a room in Freo, and our Team be delighted to make your stay as comfortable as possible.We are looking forward to welcoming you back soon to the Hougoumont Hotel, just in the heart of Fremantle.Best regards,Marco, General Manager
3 out of 5
by A verified traveler

Posted 3 Nov 2024
Property perfectly located to Fremantle shopping, waterfront and dining options. Amenities limited, room very small and parking can be a challenge at the property.