Ratings based on 237 Verified Reviews

3.4 out of 5
77% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 17 Aug 2024 on Wotif
Smashed in door missing blinds to shared patio. Dirty and gross.
Comment from Hotel Management
17 Aug 2024 by Harley, Hotel Management
Hi There, Thank you for your feedback. It's very important to us to receive such comments and to find out what our guests wants us to be improved upon. Thank you once again for taking the time to submit your review. Regards, CQ.
2 out of 5
by A verified traveler

Posted 9 Aug 2024 on Wotif
The deluxe room was advertised with private bathroom. In reality, its actually a detached bathroom and other guests can use it. Which happened when I was there on my first night. The room is adjacent to a tiny kitchen and you can hear the noise when its being used. Advertised free parking but ots actually street parking and you have to wake up at 8am and move your car or it you pay the fine. At the front of the accommodation window, theres a PARKING AT REAR posted. But theres no parking at the back of the hotel which I confirmed when I called the hotel number. Beware of this accommodation. Wotif you better do something about this.
Comment from Hotel Management
13 Aug 2024 by Harley, Hotel Management
Hi Sonnie, Thank you for your feedback. It's very important to us to receive such comments and to find out what our guests wants us to be improved upon. Thank you once again for taking the time to submit your review. Regards, CQ.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Apr 2024
4 out of 5
by A verified traveler

Posted 26 Feb 2024
Property was nice
2 out of 5
by A verified traveler

Posted 29 Dec 2023 on Lastminute
The hotel is falsely advertised. The ad says free parking and private bathroom in the room. The parking is not on-site, it is street parking only (paid and only sometimes free). The room we booked was supposed to have a private bathroom but the bathroom was seperate to the room and on b the other side of the kitchen which is a common area. I tried to raise my issues with the staff by v telephone (there is no reception on-site so you can b only contact by phone and email. The staff did not care or even acknowledge my problem. They simply explained the bathroom and parking situating again as if there was nothing wrong with the misleading description in the ad. I will never book with them again.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2023 on Hotels
4 out of 5
by A verified traveler

Posted 30 Oct 2023 on Wotif
Parking was deceving... no onsite parking... street patking 3hr max during day
1 out of 5
by A verified traveler

Posted 13 Oct 2023 on Lastminute
Should have read the other reviews before booking, dirty bathroom with broken taps, shower base leaked everywhere, smoke alarm had been removed and no response from the hotel. Never again.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Apr 2023
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Apr 2023