Ratings based on 74 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Aug 2024
The staff was friendly and accommodating
Comment from Hotel Management
6 Sep 2024 by Brand Experience Team, Hotel Management
Hi Carlin,Thank you very much for taking the time to share your feedback with us. It means a lot to us, and we truly hope that you had a great experience with us. Maz K.#Team6
by A verified traveler
Posted 9 Mar 2024 on Hotels
by A verified traveler
Posted 28 Dec 2022 on Hotels
They had the most comfortable beds ever. The hotel was very clean. No mildew. We will be back.
Comment from Hotel Management
22 Feb 2023 by DANNY, Hotel Management
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.
by A verified traveler
Not good, rude morning clerk, bugs, nasty toilet
Posted 30 Sep 2022 on HotelsMy 2 young boys and I were on vacation in Orlando, left late at night to avoid the incoming hurricane. Arrived around 4am, the woman who checked us in was covering 2 desks and very kind. I asked about an extra hour for check-out the next morning, she said she though it was possible, would just need to check with housecleaning in the morning. Called the next morning and the rude clerk said no, I would have to pay an extra $15. Real nice. The room had bugs all over the bathroom floor, the toilet was scuzzy, looked like someone threw up into it. I should be refunded, not charged extra for an hour. The place was old and gross. I would only recommend to support the livelihood of the kind woman who checked us in.
Comment from Hotel Management
1 Oct 2022 by DANNY, Hotel Management
thank you every thing when you check inn stay all night every thing was great and next morning when you ask for late check out and we say there is no problem but there is an extra charge for late check out then suddenly room was dirty room has bug and toilet dirty so all night when you use it was ok and we say there is fee for late check out the clerk is rude .
by A verified traveler
Posted 15 Mar 2022
The worst experience I’ve ever had.
Comment from Hotel Management
30 Apr 2022 by D, Hotel Management
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team
by A verified traveler
Posted 27 Jan 2022
Good price
Comment from Hotel Management
30 Jan 2022 by Danny, Hotel Management
Thank you for sharing your comments regarding your recent stay with us.
Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.
Thank you again for sharing. We hope your next visit will be even better.
by A verified traveler
Csn use some treating for bed bugs
Posted 17 Dec 2021 on HotelsWasn’t to great gotten bitten by bed bugs me and wife
Comment from Hotel Management
30 Jan 2022 by Danny, Hotel Management
Thank you for sharing your comments regarding your recent stay with us.
Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.
Thank you again for sharing. We hope your next visit will be even better.
by A verified traveler
Posted 14 Oct 2021
Excelente atención, cama grande y muy cómoda, habitación amplia, muchos lugares para comer alrededor y el personal cortés.
Comment from Hotel Management
8 Dec 2021 by Danny, Hotel Management
Thank you for sharing your comments regarding your recent stay with us.
Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.
Thank you again for sharing. We hope your next visit will be even better.
by A verified traveler
Posted 16 Sep 2021 on Hotels
Comment from Hotel Management
14 Jun 2022 by DANNY, Hotel Management
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.
by A verified traveler
Posted 9 Aug 2021 on Travelocity
child size toilet, poor showers, poor room cleanup, overpriced room, not worth the money.
Comment from Hotel Management
9 Aug 2021 by Danny, Hotel Management
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.
