Ratings based on 589 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Could be cleaner
Comment from Hotel Management
19 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest, We apologize for your disappointment with the cleanliness of the room. The housekeeping staff has been reprimanded and will have more focus on cleanliness in the future. We hope that you will give us another chance to earn your business.Sincerely, Hotel Manager
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Your positive rating is much appreciated and will be used as a source of encouragement and motivation in our continued efforts to better our hospitality. It is a pleasure to serve guests like you, and we look forward to your return.Sincerely, Hotel Manager
by A verified traveler
Posted 13 Nov 2024
clean and nice
Comment from Hotel Management
16 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience with us. Your support means a lot to us, and we're grateful for your feedback. We look forward to serving you again in the future and providing you with more exceptional experiences.Sincerely,Hotel Manager
by A verified traveler
Posted 10 Nov 2024
Very clean and carried good products for bathing
Comment from Hotel Management
16 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We're delighted to hear you enjoyed the cleanliness and the quality of our bath products. We hope to welcome you back for another great stay soon!Sincerely, Hotel Manager
by A verified traveler
Posted 9 Nov 2024
People were nice, place was nice but there was a very strong odor of onions or garlic in our room. Someone was cooking some strong food. I was in the 3rd floor.
Comment from Hotel Management
16 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We're glad to hear you had a positive experience with our staff and property. We apologize for the odor issue in your room, and we will certainly look into it to ensure a more pleasant environment for future guests. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler from Boca Raton
Posted 5 Nov 2024
The staff was very nice and friendly. We got a free upgrade which was very nice. Bed mattresses were more on the soft side rather than firm. It’s fairly new facility so it is generally in good condition. However the carpet showed it wasn’t vacuumed, the shower wasn’t nicely wiped to the shine. Breakfast was good with variety of items
Comment from Hotel Management
16 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback! We’re glad you enjoyed the friendly staff, your upgrade, and the breakfast variety. We apologize for the cleanliness issues you encountered, and we’ll address them with our housekeeping team. We hope to provide an even better experience during your next stay!Sincerely, Hotel Manager
by A verified traveler
Posted 31 Oct 2024
Friendly staff
Comment from Hotel Management
16 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We're glad you had a positive experience with our friendly staff. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
16 Nov 2024 by Hotel Manager, Hotel Management
Dear Donald,Thank you for your perfect rating! We greatly appreciate your positive feedback. Your satisfaction is our top priority, and we're thrilled to hear that you had a flawless experience. We value your support and look forward to serving you again in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 22 Sep 2024
It was exceptionally clean and easy to get to. The room was top tier.
Comment from Hotel Management
26 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest, Thank you for the kind words! We're so glad that you had a great experience at our hotel. We are always looking for ways to improve our services and ensure that our guests have the best time possible. We hope to see you again soon! Sincerely, Hotel Manager
by A verified traveler from Punta Gorda
Posted 11 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Your rating of the hotel and staff is greatly appreciated. Our staff strives to provide the best service possible, and we are delighted that you found our hospitality to be satisfactory. We look forward to seeing you again soon!Sincerely, Hotel Manager
