Ratings based on 236 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Sep 2024
Our young receptionist (jeane fille, tre joile - wish we knew her name) was very professional and welcoming. She personally introduced the main areas of the hotel and locale and escorted us to our room where she explained the facilities. You could not wish for a better reception.
The hotel was beautifully decorated. We liked the spa and indoor pool but as we were eating out cannot comment on the food. The hotel would have had spectacular views had the weather been better. A lovely hotel and perfect for visiting le Trestrao
Comment from Hotel Management
10 Sep 2024 by Reception , Hotel Management
Dear Mister LITTLEMORE, Thank you very much for your very good appreciation of our hotel. I am glad to read your positives comments.Best regards, Reception
by A verified traveler
Posted 8 Sep 2024
This is a beautiful hotel with stunning views and in many ways deserving 5star rating. There is a very good free car park, good breakfast, room was large with a comfortable bed and our room came with a free minibar with small bottle of champagne refilled daily! There is a small indoor swimming pool and spa.
There are other restaurants, shops and beach within a walking distance.
The negative side was that I discovered little bugs in our room at night. These were woodlouse which I found out are harmless to humans and are only interested in wood. But still unpleasant to discover them on the floors all over our room and bathroom at night. I complained to the reception in the morning but they were a little dismissive, not surprised at all when I showed the photos . They promised to sort it out but I kept finding the bugs in our room every night. It’s a shame as otherwise a fantastic hotel.
Comment from Hotel Management
17 Oct 2024 by Cyrielle - Reception, Hotel Management
Dear customer,We thank you for the excellent rating you gave our establishment, despite your inopportune visitors!It is with gratitude that we take note of your feedback. However, we regret not having been able to resolve your inconvenience and will take stock with the team so that this does not happen again. Each feedback is a real source of improvement and we are sorry that you were not treated with the consideration you deserved.Kind regards
by A verified traveler
Posted 15 Jul 2024 on Orbitz
Comment from Hotel Management
17 Jul 2024 by Morgane, Hotel Management
Chère SarahMerci beaucoup votre appréciation.Bien cordialement,La réception
by A verified traveler from Austin
Posted 10 May 2024
This was a really beautiful property on the bay. We had a gorgeous room overlooking the view. Unfortunately we did not realized it would be a long trek up some spiral stairs to get to our room. They did offer to carry our suitcases. Breakfast was in their lovely restaurant with large pots of coffee in silver pots. Unfortunately the restaurant was booked up for both nights we were there, and we definitely had to scramble the first night to find dinner, ending up getting a kebab and falafel to share.
Comment from Hotel Management
13 May 2024 by La réception, Hotel Management
Thank you for your message. We are very sorry that you could not have diner at our restaurant. We hope to see you again.
by A verified traveler
Posted 16 Apr 2024 on Hotels
Comment from Hotel Management
11 Jun 2024 by Anaïs, Hotel Management
Chère MadameNous vous remercions pour votre retour. Nous espérons vous revoir très vite lors d'un séjour sur la Côte de Granit Rose!Bien cordialement, Anaïs de la réception
by A verified traveler
Posted 28 Feb 2024 on Hotels
Top notch visit. Good restaurant.
Comment from Hotel Management
11 Mar 2024 by Coralie RIOU, Head of Reception, Hotel Management
Dear Guest, thanks a lot for this review ! We are really glad that you enjoyed your stay at l'Agapa.Best regards,
by A verified traveler
Posted 8 Dec 2023
Comment from Hotel Management
2 Feb 2024 by Coralie RIOU, Chef de Réception., Hotel Management
Chère Lisa, merci beaucoup pour cette note !Belle journée à vous,
by A verified traveler
Posted 11 Nov 2023
Great location.
Comment from Hotel Management
13 Nov 2023 by Coralie RIOU, Chef de Réception., Hotel Management
Cher client, Merci beaucoup pour cet excellent retour d'expérience !Très cordialement,
by A verified traveler
Posted 11 Jun 2022 on Hotels
by A verified traveler
Great stay
Posted 3 Aug 2021 on HotelsReally nice stay. Friendly hotel with a great service. Just book the dinner in advance if you plan eating at the hotel.
