Ratings based on 17 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Aug 2019 on Wotif
The room type and photos were very different to the room we were given.
The room I booked through Expedia looked modern (based on photos) and contained a queen and two single beds. My original booking was for one adult and one child. Based on the bedding configuration for the room I booked, I asked my wife to come for the trip, making a total of two adults and one child (still within the bed / room booked)
When we arrived we were given an old room with one queen bed. The staff were extremely helpful and provided us with a foldaway at no charge.
Overall, I am disappointed that the room and bedding configuration was different to that displayed online and what I paid for. False advertising.
by A verified traveler
Posted 17 Aug 2019 on Lastminute
by A verified traveler from Wollongong
Posted 30 Jul 2019 on Wotif
The location of the property was fantastic. We woke up to snow outside our window and could walk straight out on to the snow. Was within walking distance to all amenities of Perisher. Great amenities at the hotel for families with a kids playroom, kids club and even a pool. All staff were extremely friendly and helpful, even giving us a guided tour of the property. Inclusion of dinner and breakfast at the hotel was great. We spent very little on food while we were there. Overall, a great place to stay with kids.
Comment from Hotel Management
31 Jul 2019 by Simone, Hotel Management
Thank you for taking the time to provide your positive feedback!
The staff are extremely happy, when they are able to assist in making our guests stay an enjoyable one!
We look forward to welcoming you back to Marritz Hotel.
Recommended
for Everyoneby A verified traveler
The staff really looked after me and my family
Posted 3 Sep 2018 on Wotif
Pros: The staff and location.
Cons: Modernising facilities, include more entertainment in the games room (free arcades for kids).
Location: Location was great.
The hotel is located quite close to everything of interest at Perisher Valley.
The staff made the experience great!! The meals at the restaurant, were to a very high quality.
The hotel is beautiful! I recommend upgrading facilities to modernise rooms.
Comment from Hotel Management
10 Sep 2018 by Simone, Hotel Management
Thank you for taking the time to provide us with your feedback.
We are glad that you enjoyed your stay at Marritz Hotel!
Recommended
for Everyoneby A verified traveler
Great location with the best staff
Posted 13 Aug 2018 on WotifGreat location with outstanding staff.
They were welcoming from the first minute we arrived
Comment from Hotel Management
15 Aug 2018 by Simone, Hotel Management
We are glad that you enjoyed your stay with us at Marritz Hotel!
by A verified traveler
will stay again
Posted 16 Nov 2017 on HotelsFantastic hotel on the ski slope.
I loved my stay.
Convenient location, great service, beautiful view to the ski slope and also nice meal!
The room is dated but spacious and clean, that is all we need
by Paul
Friendly, luxury snow accommodation
Posted 19 Jul 2017 on HotelsVery well run hotel. Staff go out of their way to help in every way possible. (Understandably) it's a bit pricey, staying on the snow certainly isn't cheap. The 3 course meals in the restaurant can be a little slow at times but all the food is delicious. The location is great, very close to everything. I will be staying here again.
Comment from Hotel Management
30 Jul 2017
Hi Paul,
Thank you for choosing to stay at Marritz Hotel - we appreciate your positive feedback!
We are always happy to hear that we have met our guests expectations for their snow holiday.
Glad to hear that you enjoyed your meals regardless of the delay - thankfully this issue has now been rectified.
We look forward to hosting you in the future!
Kind regards,
Simone and Team
by Laura from Wyoming NSW
110% recommend staying here
Posted 31 Aug 2016 on HotelsAmazing location and all staff were so friendly!
Comment from Hotel Management
27 Oct 2016 by General Manager, Hotel Management
Hi Laura, Thank you for your positive feedback! We look forward to having you stay at Marritz Hotel in the future. Kind regards, Simone
Recommended
for Everyoneby A verified traveler
Very good hotel, great food and atmosphere
Posted 3 Aug 2015 on WotifGreat experience. Great location. Helpful and welcoming staff
Comment from Hotel Management
23 Aug 2016 by Simone, Hotel Management
Hi Steven,
Thank you for choosing to stay at Marritz Hotel and we appreciate your positive feedback!
We are always happy to hear that we have met our guests expectations for their snow holiday. Kind regards,
Simone
by Andrew from Australia - QLD - Brisbane
Posted 27 Aug 2014 on Wotif
Pros: The service and the food.
Cons: Housekeeping let me down once.
Location: Good views
Facilities: Dated but spotless.; Value: Fantastic Meals!; Service: Remarkable, Outstanding service..; Cleanliness: Very well presented;
