Ratings based on 977 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Overall okay.We enjoyed our stay.The hotel room does not have a lot but it is okay.
Comment from Hotel Management
25 Nov 2024 by Customer Service, Hotel Management
Oluwaseun, thank you for staying with us at Hilton Garden Inn Atlanta Perimeter Center. We're glad you enjoyed your time with us, and we appreciate your feedback about the room. Our team aims to provide a comfortable experience, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 18 Nov 2024
Awesome property
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
William, thank you for staying with us at Hilton Garden Inn Atlanta Perimeter Center. We’re delighted you loved your experience!
by A verified traveler
Posted 17 Nov 2024
Very clean and well maintained. Staff was lovely and breakfast was tasty. Parking was a bit of a climb but not too bad.
Comment from Hotel Management
18 Nov 2024 by Customer Service, Hotel Management
Abigail, we’re delighted you loved your experience at Hilton Garden Inn Atlanta Perimeter Center. Our team members will be pleased to hear your kind words, and it's great that you enjoyed the breakfast. We hope to welcome you back soon.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Customer Service, Hotel Management
Belle, it’s wonderful to hear you had a great time at Hilton Garden Inn Atlanta Perimeter Center. Thank you for choosing to stay with us. We're looking forward to welcoming you back!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Customer Service, Hotel Management
Shakita, thank you for sharing your thoughts. Your feedback is important, and we hope to have the opportunity to provide a better experience for you in the future.
by A verified traveler
Posted 10 Nov 2024
I would really like my money back for this stay. We were by the emergency exit and it went off like three times during the middle of the night. Horrible experience!
Comment from Hotel Management
11 Nov 2024 by Customer Service, Hotel Management
Bailee, thank you for sharing your experience. We understand that unexpected disturbances can be disruptive. Your feedback is valuable, and we're committed to providing guests with a more enjoyable experience. We hope to have the chance to serve you better in the future.
by A verified traveler
Posted 6 Nov 2024
All is great
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Yvan, thank you for staying with us at Hilton Garden Inn Atlanta Perimeter Center. We’re thrilled to hear that everything was great during your visit. We hope to welcome you back soon!
by A verified traveler
Posted 1 Nov 2024
Super clean and very friendly front desk associate! Will stay here again.
Comment from Hotel Management
4 Nov 2024 by Customer Service, Hotel Management
Monica, we’re delighted you loved your experience at Hilton Garden Inn Atlanta Perimeter Center. Our team members will be thrilled to hear your kind words. We're looking forward to welcoming you back.
by A verified traveler
Posted 14 Oct 2024
The staff at this property was very helpful and friendly, however, the property is in need of some renovations. They started in some areas such as the lobby, however only part of our room was renovated, they did the bathroom, but the main room was not completed. I will also say house keeping needs to do a more through job. There are stains on the carpet through out the property. The other negative was parking. You have to drive up a hill to park and then take stairs back down to the property. There is limited handicap parking by the front doors. While the service from the staff was excellent, this is a property we would not return to. The parking was the major deciding factor.
Comment from Hotel Management
15 Oct 2024 by Customer Service, Hotel Management
Chad, the Hilton Garden Inn Atlanta Perimeter Center team is pleased to hear that the team members were helpful and friendly during your stay. Renovations are in progress, and feedback like yours is invaluable. The current parking setup might be revised in future plans to enhance convenience. Your observations on cleanliness will be addressed to improve guest experience. Thank you for sharing your thoughts.
by A verified traveler
Posted 13 Oct 2024
My baby was on the floor in our room for all of 3 minutes before the knees of his outfit were completely dark brown, staff stated there was a security deposit… fine but don’t tell me you’re charging my card for $150 then I insert my card and it’s $190… staff should be better trained in hospitality.
Comment from Hotel Management
15 Oct 2024 by Customer Service, Hotel Management
Brittany, thank you for sharing your feedback. Cleanliness is a top priority, and the experience shared is not the standard aimed for. There seems to have been a misunderstanding about the deposit amount and the need for communication accuracy is recognized. Team members are committed to providing excellent service and we're always looking for ways to improve.
