Ratings based on 431 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Management, Hotel Management
Hi Jose, thank you su much for your review and we are so happy you had a good stay! Please let us know if there is anything we can do to improve.Thank You
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by jesse, Hotel Management
Dear Travis,We are delighted to have been your chosen hotel during your recent stay in Perham. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the GrandStay, and we hope you choose to create more memories with us whenever your travels bring you back to Perham MN.
by A verified traveler
Posted 4 Nov 2024
very good stay
Comment from Hotel Management
4 Nov 2024 by jesse, Hotel Management
Dear Matthew,We are delighted to have been your chosen hotel during your recent stay in Perham. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the GrandStay, and we hope you choose to create more memories with us whenever your travels bring you back to Perham MN.
by A verified traveler
Posted 27 Oct 2024
Staff was excellent, pleasant. Very very nice stay
Comment from Hotel Management
28 Oct 2024 by Michaela - Social Media & Marketing Manager, Hotel Management
Julie, thank you so much for your kind words and review! We are glad to hear that you enjoyed your stay with us - and we look forward to seeing you next time your travels bring you to Perham.
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by jesse, Hotel Management
Dear Kathy,We are delighted to have been your chosen hotel during your recent stay in Perham. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the GrandStay, and we hope you choose to create more memories with us whenever your travels bring you back to Perham MN.
by A verified traveler
Posted 11 Oct 2024
I would highly recommend this hotel. Our room was super clean and the bed was comfy.
Comment from Hotel Management
12 Oct 2024 by Management, Hotel Management
Hi Carmen, we are so happy you had a great stay with us! Please let us know if there is anything we can do to make your next stay even better!Thank You
by A verified traveler
Posted 7 Oct 2024
made a reservation on a recommendation from a friend however due to us celebrating our 28-year wedding anniversary was very disappointed in the amenities. For the amount of money that we were charged for this room and not be able to use the hot tub and pool due to it having issues with the temperature control was super disappointing. Not somewhere I would stay again!
Comment from Hotel Management
7 Oct 2024 by jesse, Hotel Management
Dear Mary,Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize.The experience you described it not characteristic of the level of service our associates strive to provide. I would love the opportunity to hear more about your recent stay in the effort to prevent this issue from occurring in the future.
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
7 Oct 2024 by jesse, Hotel Management
Dear John,We are delighted to have been your chosen hotel during your recent stay in Perham. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the GrandStay, and we hope you choose to create more memories with us whenever your travels bring you back to Perham MN.
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Michaela - Social Media & Marketing Manager, Hotel Management
John, thank you for taking the time to leave us a review! We hope to see you again next time your travels bring you to the lakes area.
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
23 Sep 2024 by jesse, Hotel Management
Dear Wendy,We are delighted to have been your chosen hotel during your recent stay in Perham. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the GrandStay, and we hope you choose to create more memories with us whenever your travels bring you back to Perham MN.
