Ratings based on 49 Verified Reviews

4.2 out of 5
75% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Oct 2024
Highly recommend!
5 out of 5
by A verified traveler

Posted 9 Mar 2024
Great safe location. Nearby to restaurants and shopping.
2 out of 5
by A verified traveler

Posted 6 Jan 2024
Comment from Hotel Management
9 Jan 2024 by gerente comercial, Hotel Management
buenos díascordial saludorealizamos una trazabilidad a su estancia, y no tenemos reportada ninguna anomalía, por favor nos colaboras informándonos por que tu puntuación ha sido tan bajita, ya que para nosotros es muy importante tu opinión con el fin de que cada día nuestro servicio sea el mejor, el promedio de nosotros en servicio y puntuación que nuestros huéspedes nos dan es de 4.2. por eso extrañamos tu puntaje. muchísimas gracias por su pronta respuesta.atentamente,Héctor Jaramillo lGerente Comercial del Hotel Pinares Plaza Pereira
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jun 2023
5 out of 5
by A verified traveler from Naples

Posted 18 Apr 2023
Very friendly staff. Good location. The food is good as weel, i felt like at home
4 out of 5
by A verified traveler

Posted 18 Jul 2022
Muy buen servicio todo el staff, y la ubicación perfecta.
5 out of 5
by A verified traveler

Posted 18 Oct 2019
Comment from Hotel Management
23 Oct 2019 by hector , Hotel Management
gracias por alojarse con nosotros su opinion es muy importante para seguir mejorando.
5 out of 5
by A verified traveler from CT. United States

Posted 1 Mar 2019
The service in general was excellent. All staff members were very friendly and always very attentive to help us. Breakfast was very good. Thank you. We had a great time in your hotel.
Comment from Hotel Management
4 Mar 2019 by director comercial, Hotel Management
thanks a lot for your comment. have a nice day. i hope that you come back soon
5 out of 5
by A verified traveler from Richmond, CA USA

Posted 4 Jan 2019
Although I do not speak Spanish, the staff were very friendly and helpful. It was a great location with nearby restaurants, market across the street. Wonderful complimentary breakfast.
Comment from Hotel Management
5 Jan 2019 by director comercial, Hotel Management
thank you for staying with us
5 out of 5
by A verified traveler from Sunrise FL

Posted 13 Oct 2018
Positive experience..............................,.............
Comment from Hotel Management
9 Nov 2018 by Hector Jaramillo Director Comercial, Hotel Management
muchas gracias esos comentarios son los que hacen que cada dia seamos mejores