Ratings based on 271 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024
The location of the Longboat Inn is fantastic (very close to the train station and in downtown Penzance). The beer selection is great and the staff were great (particularly Ryan). The rooms are small and we had difficulty getting any hot water in the morning.
Comment from Hotel Management
13 Sep 2024 by Ryan - Manager, Hotel Management
Thank you for the review Jonathan, much appreciated.
by A verified traveler
Posted 5 Sep 2024
Parking is not available at the property, it cost 10.50 for overnight parking. Room was basic and in dire need of refurbishment, black mold in shower and inadequate flow. Dining was average, a request for bread rather than crackers on a cheese board was denied with a comment that we don’t have bread!!! Blatantly untrue as bread was served with soup. Breakfast again basic although the chef and waiter did everything to be obliging. Noisy at night as traffic continually flowing by.
Comment from Hotel Management
7 Sep 2024 by Ryan - Manager, Hotel Management
Thank you for your review Michael.We do not advertise for parking as we not have this at our property. We appreciate all feedback, but would also prefer if we were told this info at the time so we could help further.
by A verified traveler
Posted 23 Aug 2024
Comment from Hotel Management
25 Aug 2024 by Ryan - Manager, Hotel Management
Thanks for the score, Paul. Much appreciated.
by A verified traveler
Posted 12 Aug 2024
Amazing place. Rooms moting too special but we knew that. We just wanted a bed to rest near the train station. But we got a nice quite room with a nice view of the sea.
The bus station and train station was 1min walk. Lots of food places and local shops.
The Inn had a good breakfast they taylored for our vegan requests. Their lunch and dinner menu had lots of veg and vegan options and specials. Always check the specials!
Plus, nearby was a lovely Indian restaurant serving food inspired from Rajastan. And we found a Chinese serving lots of vegan dishes. We asked about how it was being prepared and cooked and our vegan waitress said she helps prepare any of the veg and vegan dishes and that it is cooked separately just like if you have an allergy. Most importantly it was chap and tasty.
Overall, this Inn was the best place for us and we would stay there again.
Comment from Hotel Management
14 Aug 2024 by Ryan - Manager, Hotel Management
Thank you so much Roger, really appreciate your kind words :).Hope to see you again in the future.
by A verified traveler from Abertillery
Posted 7 Aug 2024
Comment from Hotel Management
14 Aug 2024 by Ryan - Manager, Hotel Management
Thanks for the great score Kelly :)
by A verified traveler
Posted 13 Jul 2024
Great hotel with really good food. The room was a bit too hot at night.
Comment from Hotel Management
13 Jul 2024 by Ryan - Manager, Hotel Management
Appreciate your feedback Martin.
by A verified traveler
Posted 3 Jul 2024
Great owner & super friendly, attentive staff. Located one block from the Penzance train station. Breakfast included was hearty & delicious. Dinner one evening, also wonderful. Staying in this multi-hundred year old Inn was like being in Penzance when our grandparents lived there 💙
Comment from Hotel Management
5 Jul 2024 by Ryan - Manager, Hotel Management
Thank you so much Lyn for your kind words.
by A verified traveler
Posted 29 Jun 2024 on Hotels
Very friendly staff. Ruth was particularly helpful.
Comment from Hotel Management
30 Jun 2024 by Ryan - Manager, Hotel Management
Thank you Sarah.Appreciate your kind words.
by A verified traveler
Posted 26 Jun 2024
Comment from Hotel Management
18 Jul 2024 by Ryan - Manager, Hotel Management
Thank you Jeffrey for the 5/5 :) Really appreciate it.
by A verified traveler
Great Location
Posted 25 Jun 2024 on HotelsGreat service - love the location.
Comment from Hotel Management
29 Jun 2024 by Ryan - Manager, Hotel Management
Thanks for your review Michelle.Much appreciated :)
