Ratings based on 199 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Sep 2024
by A verified traveler
Posted 12 Sep 2024
The pictures showed two small bedrooms, but obe of the beds was in the kitchen, with nowhere else to sit but the kitchen table. Quite noisy and floodlights shone in the window—just light weight curtains. There was only one bowl—minimally appointed. On the plus side—decent location, very rudimentary, but clean.
by A verified traveler
Posted 26 Aug 2024
Everything was extremely filthy. The mattress was of the lowest quality, and we were placed in a suite next to the pool's mechanical room. The constant, unbearable noise prevented us from sleeping.
There was no service available; the office was closed, and we had to track down the elderly caretaker. He informed us that the owner was away and that he was completely indifferent to our concerns and unwilling to help.
The previous owners allowed the service at this motel to deteriorate, but the new owner has made things even worse. We had been returning to this motel for years because of its central location, but due to its filthy and outdated condition, we will not be coming back.
by A verified traveler
Posted 22 Aug 2024
The staff here deserve a shout out for keeping this place as clean and welcoming as it was. A lot of these older strip style motels in destination cities around BC can leave you feeling ripped off and in need of a Tetanus shot, but The Apple Tree surprised my girlfriend and I as it was the most affordable option(which while booking felt risky) was spotless, rooms were large, air conditioner had our suite cool and comfortable when we arrived, pool area was clean and enjoyable, I could go on, bottom line is this spot is the best bang for your buck in penticton! We will be back soon!
by A verified traveler
Posted 15 Aug 2024
Location to hospital and shopping
by A verified traveler
Posted 6 Aug 2024
This place needs a complete reno or bulldoze it down and start again.
Comment from Hotel Management
6 Aug 2024 by Paul , Hotel Management
Thanks for sharing your feedback James. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to me with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance! Enjoy the rest of your summer.
by A verified traveler
Posted 26 Jul 2024
by A verified traveler
Posted 17 Jul 2024
It was a great stay. Nice and clean. Large room with full kitchen. I will come back.
Comment from Hotel Management
19 Jul 2024 by Paul, Hotel Management
Thank you Min! Im happy you enjoyed your stay.
by A verified traveler
Posted 15 Jul 2024
Pool, air conditioning
Comment from Hotel Management
19 Jul 2024 by Paul, Hotel Management
Enjoy the rest of your summer. Thanks again Michael for booking!
by A verified traveler
Posted 12 Jul 2024
Room was clean; value priced. Security was lacking.
No staffing at front desk. Key was left in the door. Room was down a private hallway, however anyone could have entered into the hallway and exited through the back door. Key could easily have been copied and returned, with no one the wiser
Comment from Hotel Management
12 Jul 2024 by Paul, Hotel Management
Hey Taylor Thanks for the review. For late check in’s we do leave a key in a secure place for you to safely retrieve it. We have on site caretakers and cameras everywhere for security. Not sure what you mean? Anyways enjoy the rest of your summer!
