Ratings based on 248 Verified Reviews
2.6 Room cleanliness
3.0 Service & staff
2.6 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Prairieville, LA
PAID AND DID NOT STAY — HOTEL WAS DISGUSTING!
Posted 14 Feb 2018Arrived at property and noticed there weren’t many vehicles, but people hanging out in parking lot — pool was the color of swamp water and looked similar to the swamps in Louisiana — the person working desk walked us to our room and before we walked through hallway doorway to where the guest rooms are, it smelled terrible— when the room was shown to us, it was “creepy”— one bed had a quilt on it, did not match other bed and looked as if someone was living in the room and had decorated (tried to) with the little bit of belongings they had — pictures on wall were not what you’d see in a “hotel” and the miscellaneous “decor” around the room was not hotel “decor” — left hotel, went and looked later that night to check out the area — more individuals were in the parking lot— my son and I watched a drug deal— and that’s when we LEFT! I had to pay for this reservation and because the time of year and a lot of people in town for competition my son was in, most hotels were booked — FINALLY found somewhere else to stay — was late and had my 16 year old and 9 month old with me! ALWAYS READ EVERY REVIEW BEFORE BOOKING — have pictures that I took; NOTHING like pictures posted online. I SHOULD HAVE RECEIVED A FULL REFUND FOR THIS BOOKING!!!! DISGUSTING (polite way to describe this place) AND VERY SKETCHY
by A verified traveler from Texas
Didn't feel safe
Posted 24 Oct 2016
Pros: We booked this room thru expedia and got charged twice for the room thru expedia and hotel we were supposed to rest but didn't get any sleep i think i heard someone trying to open our door
Cons: Nothing i would have rather pay double than to stay here if i knew we were going to have such bad experience when we got there the person in front desk told me expedia didn't charge for my booking i was so exausted from driving from texas to pensacola that i didn't even bother to check and see if it was true so i got charge for the room thru expedia and hotel so i has to call expedia because no one never answered at the hotel and it took a while to get my money back when we walked to our room we saw a group of people outside that looked very sospicious we got our room very close to a door that goes to the hallway and we keep hearing it close and open a lot i couldn't sleep at all and when i was finally falling asleep i heard like if someone was trying to open our door i will never stay here again
by A verified traveler
Posted 12 Oct 2016 on Hotels
filthiest motel i have ever been in
by A verified traveler
Terrible hotel
Posted 9 Oct 2016 on HotelsEven though we pay for one night, we couldn't stay. The room smells to bad and my wife and I did not want our daughter to spend the night there
by A verified traveler
DO NOT STAY HERE
Posted 25 Sep 2016 on HotelsMy stay was horrible. There were bugs in our room, we paid for a smoking king size with a pull out couch and didn't get that we only got a king size room without the pullout. The there wasn't even a power cord plugged into the cable box, and we complained to the manager but she simply said here was nothing they could do about it. The door to the room did not shut properly and could be accessed without a key card by pushing on the door with little effort. We asked for extra towels and pillows to be in the room and they're was no extras. There were multiple holes all over the walls and the carpet was ripped away from the wall. The only thing that worked right in the room was the toilet and shower. I was very I satisfied with my stay and asked for my money back but was told they don't do refunds and said if I was unhappy that I could have gone somewhere else. I am the wife of a Ssgt in the U.S Air Force and this was highly unacceptable and rude. I would not stay here again ever and would never recommend it to anyone. I lost my money and now there's no way to get it back. Also we found out when we got there we had to pay $67.30 for our room but they gave the same room to someone while I as checking out for $45.30, why were we charged so much more for such deplorable conditions.
by A verified traveler
Was my only option
Posted 7 Sep 2016 on HotelsPic online weren't very accurate. I wouldn't have stayed if I had another option! Hotel wasn't labeled with sign nor st address. Wifi was very spotty. Tv was very out dated. I couldn't hook up any of my accessories. Phone in room didn't work. Smell in room wasn't very pleasant. I will not stay at this hotel again
by A verified traveler from Eufaula
Posted 4 Sep 2016 on Hotels
The pictures are outdated.We was going to leave. Tax eviction notice on both doors..Pool not operational. We receive upgrade to a remodeled room. This hotel has a long way to go...
by A verified traveler
Posted 4 Sep 2016 on Hotels
by A verified traveler
never stay at !!!
Posted 30 Aug 2016Rotten smell in whole place holes in walls and doors in halls and rooms pool has 2 ft of black stinky water in it how it has 2 stars is incredible !!! Unless your homeless recommend staying away your better off sleeping in your car or a tent !!!
by Janusz
Posted 19 Aug 2016 on Hotels
