Ratings based on 632 Verified Reviews
1.9 Room cleanliness
2.5 Service & staff
2.0 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 21 Nov 2024
I liked absolutely nothing about this propeety. My room was unbelievably dirty. Dirty floor, all table nightbstand aurfaces. Curtins were filthy, found a tourch lighter underbed. On the day of checkout, a very rude lady came knocking at my door by 11am. It was onlyn8am.
by A verified traveler
Posted 12 Nov 2024
Great
Comment from Hotel Management
12 Nov 2024 by Author, Hotel Management
Dear Guest,
Thank you for your great review! We are thrilled to hear that you had a wonderful experience with us. If you have any further queries or need assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm Regards,
Team OYO
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Lisa, Hotel Management
Thanks for rating us superbly, Kiara! Glad to know that you loved our services :) Regards, Lisa
by A verified traveler
Posted 2 Nov 2024
Nice
Comment from Hotel Management
7 Nov 2024 by Lisa, Hotel Management
Pleased to hear your kind words of appreciation, Timothy! We will try our best to never fail in amazing you every time. Regards, Lisa
by A verified traveler
Posted 2 Nov 2024
Nice
Comment from Hotel Management
7 Nov 2024 by Lisa, Hotel Management
Hey, Timothy! Thanks for making our day by your charming words. Glad you liked our services. Regards, Lisa
by A verified traveler
Posted 2 Nov 2024
Nice
by A verified traveler
Posted 24 Oct 2024
Good location..
Comment from Hotel Management
7 Nov 2024 by Lisa, Hotel Management
Hey, Norman! We always love to hear from you. Happy to know that you liked our services. Thanks a ton for staying with us. Looking forward to hosting you soon :) Regards, Lisa
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. We apologize for any inconvenience caused during your stay. We continuously strive to improve our services and ensure a comfortable experience for all our guests. If there's anything specific you would like to bring to our attention or if you need further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
by A verified traveler
Posted 18 Oct 2024
This place was very dirty and had bugs. Bed was mess up . I'm I would never ever stay there again it was the worst night I ever stayed the best was very uncomfortable had plenty of roaches and bugs and everything and I hated the place and I would never ever stayed here again
Comment from Hotel Management
19 Oct 2024 by Author, Hotel Management
Dear Guest,
We apologize for the unpleasant experience you had during your stay with us. It is definitely not the kind of experience we aim to provide to our guests. Your feedback has been duly noted, and we will work towards addressing the cleanliness issues and pest control at the property.
We appreciate your valuable feedback as it helps us in improving our services. If you have any further concerns or if there's anything we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Thank you for your understanding.
Team OYO
