Ratings based on 426 Verified Reviews
3.1 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
Several different restaurants to choose from and in walking distance. The housekeeper and I can’t remember her name was extremely nice! The room that I was in just needs a bit touching up…the tub was slippery which made it difficult to stand safely, cigarette burns around the tub, light fixtures were old and coming off the wall, and you can hear your neighbors next door to you so the walls are thin. It was a quiet stay
Comment from Hotel Management
23 Dec 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your detailed feedback! We're pleased you enjoyed the variety of nearby restaurants and found our housekeeper to be extremely nice. We sincerely apologize for the maintenance issues you encountered in your room, and we appreciate you bringing them to our attention. Your insights will help us improve our accommodations. We hope to have the opportunity to serve you better in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 11 Nov 2024
The girl at the front desk was so helpful. I think her name was Brittany. She helped me so much with the huge mistake Expedia did on my reservation. She took the time to help resolve it.
Comment from Hotel Management
11 Nov 2024 by Hotel manager, Hotel Management
Dear Guest,Thank you for your kind words! We’re so glad to hear that Brittany was able to assist you and resolve the reservation issue. We’re proud to have such dedicated team members who go above and beyond for our guests. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by hotel manager, Hotel Management
Dear Guest,Thank you for your review. We sincerely apologize for your disappointing experience. Your feedback is important, and we would like to understand more about the issues you encountered during your stay. Please feel free to reach out directly so we can address your concerns and work towards improving our services.Sincerely, Hotel Manager
by A verified traveler
Posted 5 Nov 2024
The property was okay it could be a little more tended to and some of your office Personnel could be a little more competitive to what they say. And put to another customer
Comment from Hotel Management
5 Nov 2024 by hotel manager, Hotel Management
Dear Guest,Thank you for your feedback regarding your recent stay. We appreciate your comments about the property's upkeep, and we understand the importance of maintaining our facilities. We also take your note about our staff's professionalism seriously and will work on ensuring consistency in service for all guests. Your input is crucial for our improvement.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Nov 2024
good
Comment from Hotel Management
5 Nov 2024 by hotel manager, Hotel Management
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
by A verified traveler
Posted 4 Nov 2024
This property is your basic room in a good location close to the Naval base which is why we visited. Room is basic and could have been cleaner with cleaner linens. Comfortable beds and A/C worked fine. Pool was not usable during our stay cause it had a lot of stuff in it. Water pressure a little low but all in all it was a nice stay. Was a bit noisy because you are right on the main road, but that didn’t really bother us.
Comment from Hotel Management
5 Nov 2024 by hotel manager, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback about your recent stay. We are pleased to hear that you found our location convenient and enjoyed the comfortable beds and air conditioning. However, we sincerely apologize for the cleanliness issues with the linens and the condition of the pool. Your comments are invaluable, and we will address these matters to improve our guest experience.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Nov 2024
10/10 do not recommend staying here. The pictures of the rooms are very misleading and do not show what the rooms actually look like. The room stinked and there were stains on both beds and the area did not feel very safe.
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We are truly sorry to hear about your experience and the issues you encountered during your stay. Your comments regarding the room conditions and safety are concerning, and we take them very seriously. We are actively working to address these matters to ensure a better experience for our guests in the future. We appreciate your input and hope you’ll consider giving us another chance.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Nov 2024
Ice machine not working. No cups in room or bathroom area
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback regarding your recent stay. We apologize for the inconvenience caused by the ice machine and the lack of cups in your room. Your comments are important to us, and we will address these issues with our team to ensure a more comfortable experience for our guests in the future. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
There was no Kleenex, no hair dryer, no shampoo, no place to put your clothes. Soda machine took my money, ice maker broke. Ask for coffee at 5:30 a m. Told me to come back at 6. Cigarette burns on bathtub. Just discusting. Checked out day an half early
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,We sincerely apologize for the numerous issues you faced during your stay. Your experience is not reflective of our standards, and we are deeply sorry for any discomfort caused. We appreciate your feedback, as it highlights areas where we need to improve. Please know that we are taking your comments seriously and will work to address these concerns. We hope you might consider giving us another chance in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 26 Oct 2024
Clean and quiet
Comment from Hotel Management
28 Oct 2024 by Hotel manager, Hotel Management
Dear Guest,Thank you for your kind feedback! We’re thrilled to hear that you found our hotel clean and quiet during your stay. Our team works hard to ensure a comfortable atmosphere for all our guests, and we appreciate your recognition. We look forward to welcoming you back soon!Sincerely, Hotel Manager
