Ratings based on 991 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jul 2024
TV was not working and one of the lamps.
by A verified traveler
Posted 2 Jul 2024
Clean, Easy check in, Great breakfast. Privacy was respected and check out was speedy. Great for price
Comment from Hotel Management
4 Jul 2024 by General Manager, Hotel Management
Dear Danielle,Thank you for your review and perfect rating! We're happy to hear that so many aspects of your stay here at Hampton Inn Pensacola Airport (Cordova Mall Area) made for an enjoyable experience overall. Your kind feedback affirms the hard work we put in every day. We hope to welcome you back soon, as it was a pleasure hosting you.
by A verified traveler from Opp
Posted 2 Jul 2024
The property was great and in a perfect location to the airport. The only problem was the lady at the night desk who ignored pretty much every request. We were looking forward to a relaxing tub and had only a shower even after making sure she understood what we wanted. She told us we could get a grab and go breakfast before our flight but we had to wait on it since the bags were not ready. She failed to tell us they would not be ready until after we had to leave.
Comment from Hotel Management
4 Jul 2024 by General Manager, Hotel Management
Dear Wanda,Thank you for staying with us and taking the time to share your experience. We're glad our location was convenient for your trip and that your overall stay was pleasant. However, we apologize for any disappointment with the service you received, and we'll speak with our staff about your comments. Should you be in the area again, we hope you'll come back to see us.
by A verified traveler
Posted 30 Jun 2024
by A verified traveler
Posted 23 Jun 2024
Just a convenient place to spend the night before moving on.
Comment from Hotel Management
28 Jun 2024 by General Manager, Hotel Management
Dear Donna,Thank you for your feedback. We're glad our location was convenient for your needs. We hope to have the opportunity to welcome you back to Hampton Inn Pensacola Airport (Cordova Mall Area) for a longer stay in the future. Safe travels!
by A verified traveler
Posted 15 Jun 2024
The lady that checked us in was the best. Super nice and great customer service.
Comment from Hotel Management
17 Jun 2024 by General Manager, Hotel Management
Dear Joe,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. The next time you're in the area, please come see us again at Hampton Inn Pensacola Airport (Cordova Mall Area)!
by A verified traveler
Posted 13 Jun 2024
by A verified traveler
Posted 11 Jun 2024
Convenient, nice breakfast.
Comment from Hotel Management
13 Jun 2024 by General Manager, Hotel Management
Dear Alexandra, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel convenient and enjoyed our breakfast offerings. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay in the future.
by A verified traveler
Posted 11 Jun 2024
Great access to airport and restaurants.
Comment from Hotel Management
13 Jun 2024 by General Manager, Hotel Management
Dear Timothy,Thank you for your recent stay with us at Hampton Inn Pensacola Airport (Cordova Mall Area). We are delighted to know our ideal location to the airport and restaurants was a positive aspect of your stay. Should your travels bring you back this way, we would be honored for another opportunity to host you again.
by A verified traveler
Posted 10 Jun 2024
Staff were great! Very nice hotel.
Comment from Hotel Management
12 Jun 2024 by General Manager, Hotel Management
Dear David,Thank you for sharing your experience at Hampton Inn Pensacola Airport (Cordova Mall Area). We're thrilled to hear that our team provided excellent service during your stay, and we look forward to welcoming you back for another wonderful visit!
