Ratings based on 18 Verified Reviews
4.6 Room cleanliness
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Very accommodating. Enjoyed the pool area and had plenty of space for my needs
Comment from Hotel Management
11 Nov 2024 by Author, Hotel Management
Hi Craig- Thank you for the 5 stars! Our on-site team works hard to deliver you a vacation to remember and we appreciate you taking the time to share your thoughts about your recent stay. We look forward to hosting you again!
by A verified traveler
Posted 2 Oct 2024 on Hotels
Our stay was good. We were given all the information needed. We didn’t have any problems getting in the gate or room. We did have an issue with the parking pass not being there. I was told to write on a piece of paper and someone would bring it the next morning. By the time we got the pass we already had a warning on our car. Thankfully it was just a warning and everything was fine. That’s the only issue we ran into and not a big deal.
The man working on the grounds was very friendly as well!
Comment from Hotel Management
3 Oct 2024 by Author, Hotel Management
Hello Cheyenne! Thank you for the 5 star review. We work hard to make our guests happy and appreciate you taking the time to share your thoughts about your recent stay. We take our guest feedback as a way to improve our service and as such we have shared your comments with our on-site team. We look forward to welcoming you back to Grand Caribbean in the future!
Hope to see you again soon!
by A verified traveler
Posted 30 Jul 2024 on Hotels
by A verified traveler
Frustrated
Posted 30 Apr 2024 on HotelsWi-fi never worked. Areas of disrepair noted in bathroom above shower and outlet hanging half out of wall by bunk beds.
Comment from Hotel Management
1 May 2024 by VacayHome Connect , Hotel Management
Your review is valuable to us! We'll use your feedback to improve.
by A verified traveler
Posted 19 Apr 2024
There was people there with 7 kids over running the pool so my grandbaby couldn't even swin and cone to gind out they were locals that knew the gate code! No security so anyone could come there and they did! Next time ill pay the extra and stay oceanside where i know and seen they enforce security.
Mt unit was very dated and the appliancen work enough tobget by at best. We stayed in 407W for reference
Comment from Hotel Management
1 May 2024 by VacayHome Connect , Hotel Management
Your 3 star rating encourages us to do better! Thank you for your support.
by A verified traveler
Great experience
Posted 3 Nov 2023 on HotelsAbsolutely wonderful experience at Grand Caribbean West Condo in Perdido Key! From the moment we stepped in, we were captivated by the breathtaking ocean views and immaculate interiors. The condo provided all the comforts of home with a touch of luxury. The location is prime, offering easy access to local eateries, shops, and the pristine beaches. The staff was accommodating and ensured our stay was memorable. Highly recommend for anyone seeking a slice of paradise!⭐️⭐️⭐️⭐️⭐️
Comment from Hotel Management
7 Nov 2023 by Michael C., Hotel Management
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
by A verified traveler
Posted 28 Jul 2023
The staff was nice and the stay was wonderful!!!
Comment from Hotel Management
28 Jul 2023 by Michael C., Hotel Management
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
by A verified traveler
Posted 17 Jul 2023
The property was walking distance to the public beach, needs a few repairs to the pool/hot tub area but they're still in decent enough shape to use. It requires a code to get into the parking lot and the gate that leads to the beach, we found that you do intact need to enter the # at the walking gate despite what the sign says at the gate. We really enjoyed our stay and look forward to returning.
Comment from Hotel Management
18 Jul 2023 by VacayHome Connect , Hotel Management
Thanks for the rating - We are so glad that you enjoyed yourself and we hope to see you again soon!
by A verified traveler
Posted 17 Jun 2023 on Hotels
Comment from Hotel Management
7 Jul 2023 by Michael C., Hotel Management
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
by A verified traveler
Posted 5 Jun 2023
Comment from Hotel Management
19 Jun 2023 by Michael C., Hotel Management
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
