Ratings based on 957 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
by A verified traveler
Posted 2 Jan 2025
Very clean, friendly staff. Easy beach access. Roads leading to the facility in horrible condition due to construction so approach with care.
Comment from Hotel Management
5 Jan 2025 by General Manager, Hotel Management
Dear Marianne,Thank you for sharing your feedback with us. We're delighted you enjoyed our beach access and clean property. It's also great to know that our friendly service added to your experience. We value your comments, and hope to welcome you back for another great stay!Chaquita Richard,General Manager
by A verified traveler
Posted 29 Dec 2024
Found Spring Hill Suites an excellent hotel. Room was lovely & spacious, reception staff very welcoming & efficient & location great. We were so pleased that we booked again for our return trip.
Comment from Hotel Management
31 Dec 2024 by General Manager, Hotel Management
Dear Nick,Thank you for your thoughtful review! We’re delighted that you enjoyed your stay at Springhill Suites Pensacola Beach and found everything from our spacious rooms to the warm reception staff to be just right for your needs. It's wonderful you loved our location and decided to book with us again for your next visit; we can’t wait to welcome you back!Chaquita Richard,General Manager
by A verified traveler
Posted 16 Dec 2024
The staff was very accommodating and friendly
Comment from Hotel Management
17 Dec 2024 by General Manager, Hotel Management
Dear Joshua,Impeccable service is our goal at Springhill Suites Pensacola Beach, so it's wonderful to hear we were successful during your stay. Thank you for sharing, and please make plans for a return trip soon.Chaquita Richard,General Manager
by A verified traveler
Posted 9 Dec 2024
Everything
Comment from Hotel Management
9 Dec 2024 by General Manager, Hotel Management
Dear Jose,Thank you for your short yet wonderful review! We are thrilled we were able to exceed your expectations and look forward to welcoming you back to Springhill Suites Pensacola Beach.Chaquita Richard,General Manager
by A verified traveler
Posted 9 Dec 2024
by A verified traveler
Posted 8 Dec 2024
Very friendly staff
Comment from Hotel Management
9 Dec 2024 by General Manager, Hotel Management
Dear Rick,Thank you for taking a moment to leave a perfect rating. It is a pleasure to learn you enjoyed your experience with us, particularly highlighting our team members. Thank you for being a guest of ours, and we look forward to welcoming you back to Springhill Suites Pensacola Beach.Chaquita Richard,General Manager
by A verified traveler
Posted 1 Dec 2024
Loved the property
Comment from Hotel Management
2 Dec 2024 by General Manager, Hotel Management
Dear Bianca,Thank you for your perfect rating! It was such a pleasure having you join us recently, and we're thrilled you thoroughly enjoyed your stay. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Chaquita Richard,General Manager
by A verified traveler
Posted 24 Nov 2024
It was a nice stay
Comment from Hotel Management
25 Nov 2024 by General Manager, Hotel Management
Dear Sai,Thank you for taking the time to leave a review. We're delighted to hear that you had a nice stay with us, and we hope to welcome you back in the future.Chaquita Richard,General Manager
by A verified traveler
Posted 13 Nov 2024
Great customer service from the front desk. It was quiet and peaceful at the property.
Comment from Hotel Management
14 Nov 2024 by General Manager, Hotel Management
Dear Oral,Thank you for choosing us! Your kind words truly encourage us to continue our efforts in delivering a fulfilling stay to all our guests. Should your travels bring you back this way, we would be honored to host you again. Chaquita Richard,General Manager
