Ratings based on 1,821 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
by A verified traveler
Posted 22 Dec 2024
Amazing stay! Loved it all! Property was clean, and staff was very nice! Will stay here again!
by A verified traveler from Port Saint Lucie
Posted 22 Dec 2024
Quiet on the 4th floor, nearby great dining options, Crabs was great. Beautiful beachfront views and has the sister hotel Hilton next door so you use either’s amenities.
Comment from Hotel Management
22 Dec 2024 by Mike, Hotel Management
Thank you for your review! We're delighted you enjoyed the quiet atmosphere, beachfront views, and convenient access to dining options like Crabs. It's great to hear you appreciated the added perk of using the Hilton's amenities next door. We hope to welcome you back for another relaxing stay!
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Mike, Hotel Management
Thank you for your feedback. We're sorry to hear your stay did not meet expectations. Please feel free to share more details so we can address any concerns and improve future experiences.
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Mike, Hotel Management
Thank you for your feedback! We're glad to hear you had a good stay. We hope to welcome you back soon!
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Mike, Hotel Management
Thank you for your perfect review! We're thrilled to hear everything was great during your stay. We hope to welcome you back again soon!
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Mike, Hotel Management
Thank you for your perfect rating! We're delighted you enjoyed your stay and hope to welcome you back soon!
by A verified traveler
Posted 17 Dec 2024
They still your card number and go online shopping.
Comment from Hotel Management
20 Dec 2024 by Mike, Hotel Management
We take allegations like this very seriously. Please contact the hotel directly so we can address this matter immediately. Additionally, we encourage you to report any unauthorized charges to your bank and local authorities. Your security is our priority, and we are committed to resolving this issue.
by A verified traveler
Posted 17 Dec 2024
Location
Comment from Hotel Management
18 Dec 2024 by Mike, Hotel Management
Thank you for your review! We're so glad you enjoyed the location. We hope to welcome you back soon!
by A verified traveler
Posted 17 Dec 2024
Love the location. I stay there every time I go to Pensacola, I wish they would remove the carpet and put vinyl wood floor something other than carpet because of the sand and it’s pet friendly
Comment from Hotel Management
18 Dec 2024 by Mike, Hotel Management
Thank you for your loyalty and for sharing your feedback! We're glad you love our location and continue to choose us for your stays in Pensacola. We appreciate your suggestion about the flooring and will pass it along to our team for consideration. We look forward to welcoming you back soon!
