Ratings based on 137 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Beautiful property and the restaurant and food was delicious!
Staff friendly and check in easy
Our double room was cute with a little sofa area and table and chairs next to a cute little window overlooking the rear car park but … with a view to the lake
I love old properties like this and it was decorated lovely too
The negatives ..
No towels in room so had to get these ourselves
Weird ‘old peoples home’ smell around as a whole but sheets smelled this way too
It was very clean just this odd smell around
Parking very limited but you can find local parking for under £10 for 24 hours
Overall good stay, happy with room and would stay again
But do prefer another hotel nearby if I had a choice
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Guest Experience , Hotel Management
Thank you for your rating. We hope to see you again soon.
by A verified traveler from Wrightington
Posted 13 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Guest Experience , Hotel Management
Thank you for your rating. We hope to see you again soon.
by A verified traveler
Posted 31 Aug 2024
Lift did not work made very difficult for us
Comment from Hotel Management
22 Oct 2024 by Guest Experience, Hotel Management
I am so sorry to hear this. Please rest assured, we are doing everything within our power to correct this.
by A verified traveler
Not disappointed but not impressed
Posted 15 Aug 2024 on HotelsIt’s was ok nothing special
by A verified traveler
Posted 12 Aug 2024 on Hotels
by A verified traveler
Posted 11 Aug 2024 on Hotels
by A verified traveler
Posted 3 Aug 2024
love the design and the food
by A verified traveler
Posted 2 Aug 2024 on Hotels
by A verified traveler
Posted 28 Jul 2024
Great place, stayed in glenridding many times but not here. Lovely staff and stay, gripes were the dust and cleanliness of the room. £260 for a room, very dusty, marks on the bedding, socks left on night stand from previous stayer, marks on bathroom mirror, windows left with hand and finger marks too. We only stayed for 1 night so wasn’t toooo bad but still, £260 and having things like that for me aren’t the best. Everything else was lovely though. 24° really warm, and couldn’t use the fan as it’s covered with dust, as soon as it goes on it will cover the room.
