Ratings based on 121 Verified Reviews
4.3 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
by A verified traveler
Posted 1 Dec 2024
Friendly service, good food, nice bedding and towels. Towels changed and bed made, bins emptied which was nice. HOWEVER Terrible bed, worst I have ever tried to sleep in. Rooms very dated like 1960s and very dark, lovely hair dryer but no socket any where near a mirror. Kettle etc on a dark cubby with no light. Rooms directly above the main bar with no sound proofing. Kitchen smell very strong on bedroom, fat bur ing made my eyes smart
kitchen yards away with from bedroom, no door, and little extraction, cigarette smoke coming into bedroom from customers smoking outside pub front door. Booked table in restaurant for a meal, was instead seated in the bar as a single elderly lady not the best place to be seated on a Saturday night. All in all apart from food very disappointing stay.
by A verified traveler from Carshalton
Posted 22 Sep 2024
The staff at the Boot and Shoe were lovely - they were friendly and helpful during our stay. The cooked breakfast was excellent. We had booked a table for dinner but unfortunately the table we’d been allocated wasn’t great so we dined elsewhere. The staff were really apologetic and gave us a complimentary round of drinks to make up for this.
The room itself was fine. The bed was ok and the room was clean. It felt a bit tired though and needed a bit of updating.
A good stay overall, especially thanks to the team at The Boot and Shoe.
by A verified traveler
Posted 22 Sep 2024 on Hotels
There were problems with service at supper time. Otherwise very friendly.
by A verified traveler
Posted 19 Sep 2024 on Hotels
by A verified traveler
Posted 19 Sep 2024 on Hotels
by A verified traveler
Posted 18 Aug 2024
It is an old historic property with bags of character. Having said that, the seats in the dining area were torn and in a poor condition. Simple things like no bedside cupboard on one side of bed. No socket near the mirror and nowhere to place toiletries in the bathroom. The staff were very helpful and friendly.
by A verified traveler
Absolute gem
Posted 16 Aug 2024 on HotelsAn absolute gem of a place. Great facilities, great staff and wonderful food! Quirky and welcoming - just go, you’ll love it!
by A verified traveler
Posted 9 Aug 2024
There was no standup shower and the bath was very shallow and difficult to get in snd out of !
by A verified traveler from SCOTLAND
Posted 6 Aug 2024
Stayed only for 1 night with my 16 year old, as was passing through Lake District and the hospitality was amazing. All the staff was smiling and helpful. Breakfast was scrumptious. Would definitely stay sgsin.
