Ratings based on 981 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Sep 2024
It was good for the dollar value.
by A verified traveler
Posted 13 Sep 2024
Clean friendly warm quiet. TV inoperable.
Comment from Hotel Management
13 Sep 2024 by Happy, Hotel Management
Dear George, We apologies for TV was not working properly. It could be easy fix if you have inform us. Hope to see you again.
by A verified traveler
Posted 8 Sep 2024
Really noisy, no blinds so the light was piercing the curtains all night long. Air conditioner made a ton of noise. Not great amenities but the staff was very kind and helpful! He did great and was awesome.
Comment from Hotel Management
8 Sep 2024 by Sonia, Hotel Management
Dear guest, thankyou for sharing your feedback. Sorry, we didn't meet your expectations but it's nice to hear that you liked our staff. we would like to apologies for any inconvenience you had. Appreciate your business.
by A verified traveler
Posted 18 Aug 2024
Clean
Comment from Hotel Management
19 Aug 2024 by Happy, Hotel Management
Dear Carolyn, It is pleasant to know that you like the cleanness of our facility. Thanks for your feedback.
by A verified traveler
Posted 14 Aug 2024
Easy check-in, friendly front desk staff. The rooms are non-smoking however the stench of cigarette smoke was overwhelming. AC worked but was very loud. My son didn’t want to sleep in the bed, out of concern it had bed bugs.
Comment from Hotel Management
15 Aug 2024 by Angel, Hotel Management
Hi Rhiannon, we apologize for the smell of cigarettes we do charge 150.00 to any guest that smokes in a room. All of our mattresses our new and we can assure you there our no bed bugs,
by A verified traveler from Boise
Posted 12 Aug 2024
Although this is a very old and dated property, it was clean and centrally located and was just what I needed after a long day of driving. Staff was very welcoming and helpful.
Comment from Hotel Management
13 Aug 2024 by Happy, Hotel Management
Dear Teresa, Thanks for taking the time to review ABVI Pendleton. We appreciate your business and hope to see you again.
by A verified traveler
Posted 12 Aug 2024
Everything
Comment from Hotel Management
13 Aug 2024 by Happy, Hotel Management
Dear Vesna, Thanks for the perfect score. We appreciate your feedback.
by A verified traveler from Dexter
Posted 5 Aug 2024
The room wasn’t very clean. There were ants and old food in the fridge. Ants on the floor getting into our luggage.
The pool was nice. Staff was friendly.
Comment from Hotel Management
5 Aug 2024 by Happy, Hotel Management
Dear Chandra, Thanks for taking the time to review ABVI Pendleton. We apologies that the room condition was not per the standard.
by A verified traveler
Posted 4 Aug 2024
First cleanliness, blanket was stained and had cigarette burns, shower had soap from previous guest, as well as long black hair in shower. Floor was gross, very poorly vacuumed. There was no hot water, bathroom had luke warm water, owner reaction was "in this hot weather" like either we didn't need a hot shower or he thought the weather would warm the water heater. No resolution.
Comment from Hotel Management
5 Aug 2024 by Happy, Hotel Management
Dear Rebecca, We apologies for the comment and that your room was not per the standard.
by A verified traveler
Posted 31 Jul 2024
This is an older property, but the staff was amazing, and the breakfast was a great bonus. We would stay here again.
Comment from Hotel Management
31 Jul 2024 by Happy, Hotel Management
Dear Lacey, We appreciate you taking time to leave a review. Hope to see you being our guest again.
