Ratings based on 370 Verified Reviews

4.4 out of 5
81% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Great Stay, Good Location, Lovely Staff

Posted 9 Jul 2024 on Hotels
Booked a family suite, room was very spacious, floor to ceiling windows, bright and airy. Staff were lovely from check/in to bar/ restaurant. Never had breakfast. Very central location within easy walking distance to the old town/ Rhine with lots of restaurants and bars.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jul 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jun 2024
5 out of 5
by A verified traveler from Miami

Posted 25 Apr 2024
Excellent place to stay for a business trip. Good shower and spacious food.
5 out of 5
by A verified traveler from Sheffield

Posted 8 Apr 2024
Hotel is five minutes walk from D-Wehrhahn station which is again only ten minutes from the Airport by train. D-Wehrhahn has a tram stop three stops from the Alstadt so travelling to and from is very easier especially if you save money and use Dusseldorf Card (Travel cards). There is also a mini market and a Very Good - Copenhagen Cafe on the corner on route to the hotel which is very recommendable. Have no complaints whatsoever for the hotel, used it twice and will us it again. Tony
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jan 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2023
5 out of 5
by A verified traveler

Posted 25 Nov 2023
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3 out of 5
by A verified traveler

Posted 26 Oct 2023
quiet area. only good for business travellers.
Comment from Hotel Management
6 Nov 2023 by Front Office , Hotel Management
Dear Mr. Jun, thank you for your stay with us and for your feedback.Kind Regrads Marita GoguadzeAss. Front Office Manager
5 out of 5
by A verified traveler

Posted 14 Sep 2023
I was staying for 11 nights and I enjoyed every second in this executive room…my room was getting house keeping every day and changing the towels daily….really nice and peaceful and perfect property
Comment from Hotel Management
24 Sep 2023 by Front Office , Hotel Management
Dear Mrs. Adel,Thank you for sharing your experience with us.Your feedback is of a big importance to us as it reflects our level of customer service and care. For us at the Holiday Inn Düsseldorf City ,it is very important to meet and exceed guest expectations and by reading your feedback we are happy to see that we have succeeded in doing so. I shall make sure to thank our staff for the excellent service and pass on your feedback. Kind RegardsMarita GoguadzeFront Office