Ratings based on 18 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
Staff were friendly, very helpful and super accommodating. Kip was awesome organized everything we needed with no hassles and always happy to help! Would recommend!
by A verified traveler
Posted 1 Aug 2024
Very nice hotel with stunning views. The room was large, and the staff were lovely.
by A verified traveler
Posted 20 Jul 2024 on Hotels
by A verified traveler
Nothing short of spectacular!
Posted 2 May 2024 on HotelsAn absolutely beautiful and breathtaking place to stay. We are a family of four, 2 parents and 2 adult kids and everyone was mind blown with how beautiful this accomodation was. Photos do not do this place justice. The view of the bay, pearl farm and the Gili islands was spectacular. Our host Kipli was incredibly warm, friendly and welcoming and nothing was too much trouble. The food was delicious and a sunset swim in the infinity pool overlooking the bay and Gili islands is a memory we will always treasure.
by A verified traveler
Posted 15 Oct 2023 on Hotels
by A verified traveler
Posted 14 Apr 2023
by A verified traveler
Misleading details on the Web
Posted 5 Dec 2022 on HotelsThe hotel on the whole is nice and the care taking crew are v hospitable. However I must mentioned that when I booked the hotel, there was a clause on airport transfer service at a cost of IDR450000. When I wanted to book, I was told the cost was IDR1000000. Also there was a Fine Print on the hotel website that stated that if you stay there for 3 nights, there would be a free return speedboat transfer to the Gilis. But when I was there, the hotel crew checked with his off site manager who told him that it’s no longer applicable. What a dampener & disappointment. Would it be SO difficult for you to take down from the web anything that NO longer applies. It kinda spoilt the image of the hotel too!
Recommended
for Everyoneby A verified traveler from Hong Kong
Gorgeous setting and sea view of the Gili Islands
Posted 27 Sep 2017Wonderful hosts and staff. Can't say enough good about them.
Recommended
for Everyoneby A verified traveler
Posted 12 Jul 2017
The views were fantastic and the pool very luxurious - we really enjoyed our stay.
Comment from Hotel Management
30 Jul 2017 by Joe, Hotel Management
Dear Guest, thank You very much for your great review. It will be a pleasure for us to see you again in the near future.
by A verified traveler
Posted 26 Aug 2024
Beautiful hotel with incredible views of the Gili Islands and sunset.
The hotel is high up in the mountains.
The rooms are sleek and perfectly in line with the frame.
The staff is adorable, very kind, smiling, helpful and close to these guests. I recommend...
