Ratings based on 160 Verified Reviews

4.2 out of 5
74% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Dec 2024
3 out of 5
by A verified traveler from Cambria Heights

Posted 9 Dec 2024
This hotel is in a great location being that it is within walking distance to the ferry and many shops and restaurants. Management is attentive and responsive. Unfortunately, the property is in need of updating and a deep cleaning. I've stayed here a couple times in 2024 due to it being affordable and the reasons I stated above, however following are issues I have encountered: Bird waste all over pool furniture (I asked for them to clean two chairs so we could sit out and they were accommodating), obvious "surface" cleaning only in rooms (bring your Lysol wipes so you can wipe the furniture, walls, and surfaces before you settle in), patio/balcony furniture filthy (had to ask to have someone clean it), breakfast runs out (I showed up 30 mins before breakfast was over and was told they would not be replenishing the small pastries...which is all they served besides yogurt , coffee, and tea). On my last visit, we had an issue with roaches due to an old toaster being brought to our room that had not been cleaned. Management immediately took the toaster and the food that was ruined out of our room but when we saw a few additional roaches that evening, we were given a half empty can of roach spray and we had to stand on a chair to spray behind the fridge and on top of the kitchen shelving (where we saw the few roaches coming from). Please note that upon checkout, the hotel discounted our bill by one night (without us having to ask), which we did appreciate.
5 out of 5
by A verified traveler

Posted 2 Dec 2024
Owner was absolutely wonderful. Checked us in right away even thought we were a bit early. It was pouring rain and he upgraded our room to try and make up for the poor weather--super thoughtful and kind. A few hundred meters from the hotel is a restaurant called Clarabells. It has wonderful pizza. Would stay here again and definitely recommend to others.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2024
3 out of 5
by A verified traveler

Posted 20 Sep 2024
This is a great spot when the Princess is full or too expensive. Close to town and meetings. It is dated but clean. Just didn’t like the ants all over the bathroom and stepping on a cockroach before entering my room.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Sep 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Aug 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Aug 2024
4 out of 5
by A verified traveler

Posted 1 Aug 2024
Was nice. Easy to walk downtown.