Ratings based on 320 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Mar 2020
Comment from Hotel Management
25 Mar 2020 by Matt Kitson, Hotel Management
Thanks for the feedback!
by A verified traveler
Posted 18 Mar 2020
It has been a lovely stay at this boutique hotel. We were very happy to have chosen the Rosedon.
Comment from Hotel Management
25 Mar 2020 by Matt Kitson, Hotel Management
We are happy to hear you enjoyed your stay with us! Thanks for the feedback.
by A verified traveler
Posted 2 Mar 2020
Beautiful setting, exceptional service, nice room - I could go on! It was an absolutely wonderful place to stay while in Bermuda.
Comment from Hotel Management
10 Mar 2020 by Matt Kitson, Hotel Management
Thank you for the feedback! We always love to hear from our guests, and we hope to see you again in the near future.
by A verified traveler
Posted 19 Feb 2020
Comment from Hotel Management
10 Mar 2020 by Matt Kitson, Hotel Management
Thank you for your feedback. We hope to see you again in the near future!
by A verified traveler
Posted 17 Feb 2020 on Hotels
Comment from Hotel Management
10 Mar 2020 by Matt Kitson, Hotel Management
Thank you for your feedback! We hope to serve you again in the near future.
by A verified traveler
Posted 6 Feb 2020
Comment from Hotel Management
11 Feb 2020 by BW, Hotel Management
Thank you for your positive feedback!
by A verified traveler from Annapolis
Posted 15 Nov 2019
Beautiful historic hotel in downtown Hamilton. Service is outstanding. Everyone extremely friendly and helpful. Parts of the grounds are under renovation.
Comment from Hotel Management
15 Nov 2019 by Nagma, Hotel Management
Thank you for your positive feedback!
We look forward to welcoming you back in the near future!
by A verified traveler
Posted 13 Oct 2019 on Hotels
The room was wet and had heavy smell, while costing 430+ USD a night. I stayed at grotto as well, which is much better than this.
Comment from Hotel Management
14 Oct 2019 by NW, Hotel Management
Thank you for taking the time to provide feedback.
On behalf of the entire team, we would like to extend our sincere apology for less than a perfect room. Please be assured your comments have been shared with our Housekeeping staff and action taken to ensure this issue from recurring.
Thank you again for your feedback and providing the opportunity for us to address our shortcoming.
We hope this experience hasn't totally marred your impression of Rosedon, and look forward to another opportunity of serving.
Sincerely,
Nagma Walker
by A verified traveler
Posted 21 Sep 2019
It was just a very pleasant stay with a very friendly staff ready to help make it more so.
Comment from Hotel Management
23 Sep 2019 by Nagma, Hotel Management
Thank you for choosing Rosedon and for your positive feedback! We are pleased to hear you had an enjoyable stay!
by A verified traveler
Outstanding service and kind people
Posted 21 Sep 2019 on Hotels This was the first hurricane that I had ever experienced and I was so thankful to be at the Rosedon during the storm. They were fabulous at keeping us informed and didn’t waste a minute to start cleanup and make sure that we were all comfortable after Humberto left the island. This is about my 12th day at the Rosedon and I am headed back again in a couple weeks. Fabulous hotel with amazing people.
Comment from Hotel Management
23 Sep 2019 by Nagma, Hotel Management
Thank you Kathryn for your positive review!!
We look forward to welcoming you back.
