Ratings based on 13 Verified Reviews
3.8 Room cleanliness
3.3 Service & staff
3.8 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2020 on Hotels
by A verified traveler
Posted 3 Dec 2020 on Hotels
by A verified traveler
Posted 27 Nov 2020 on Hotels
by A verified traveler
Posted 7 Nov 2020 on Hotels
by A verified traveler
Posted 13 Feb 2020 on Hotels
Pretty convenient place to stay in Pemba for a business trip. I have staid there many times.
Still efforts needed to recover the bright of 10 years ago.
This time the main issue has been that the bed was not clean.
Comment from Hotel Management
16 Mar 2020 by Maz, Hotel Management
Dear Most Valued Guest,
We thank you for staying with us again and we appreciate your comments. We will work on the issue with the team to improve our service. On you next visit kindly do not hesitate to ask for me.
General Manager
by A verified traveler
Posted 22 Nov 2018 on Wotif
Staff are not interested. Way too casual. Not a place to stay if you want service.
Recommended
for Everyoneby A verified traveler
Close to the beach: nice pools
Posted 23 Feb 2018Nice athmosphere. Restaurant great food but far from rooms. No roomservice available.
by Santiago
Terribly disappointing
Posted 6 Apr 2017 on Hotelsterribly disappointing, not what it used to be. Hotel was empty, breakfast was second-class, air con broken, welcome letter addressed to someone else, main restaurant closed, poor service. Not worth it. Business travelers to Pemba should try the new Hotel Raphael,very good value for money.
Recommended
for Everyoneby A verified traveler
Posted 8 Oct 2015
A lovely hotel with beautiful views of Pemba bay and excellent, friendly service. The food at Clube Naval was delicious, as were the spa treatments.
by A verified traveler
Posted 26 Nov 2011 on Hotels
Service was not very active, but improved on demand.
