Ratings based on 162 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Amazing resort minutes away from Florence
Posted 21 Jun 2022 on HotelsOur stay at Florence Hills and Resort was great! Service was amazing, all staff was very attentive. Nice pool size and outdoor lounging and seating area to relax after walking around Florence. The suite was comfortable and very clean. We had dinner at the restaurant and enjoyed a great meal. We had the ham and cheese board, the risotto with pears and almonds, and the Fiorentina aka a huge T-bone steak.
Can’t forget to mention the astonishing views of the mountains, so calming!
by A verified traveler
Stay away from this place
Posted 19 Sep 2021 on HotelsThe property is really nice in terms of design with lots of potential but unfortunately it’s really poorly run.
The staff was helpful and kind but there were only 3 people working on the entire place, no receptionist, no concierge, no customer service. I would never stay here again.
by A verified traveler
Breakfast not good
Posted 29 Dec 2019 on HotelsThe rooms were good but when I came back after visiting Florence to park my car the door did not open,finally I need park on the road side.The breakfast was not good at all.
by A verified traveler
Posted 29 Jul 2019 on Hotels
Absolutely loved it here. Beautiful views, quiet place, kids loved the pool. Maybe more dining options are needed here, but overall it was great holiday. Would definitely go back again.
by A verified traveler
Excellent
Posted 4 Jul 2019 on HotelsVery clean and tidy room Very spacious rooms, located in a pastoral area, there is a winery next to which is recommended to visit. We had a lot of fun
by A verified traveler
Had a great time
Posted 1 Jul 2019 on HotelsThe hotel is great, it looks nice, it's clean and has a very nice buffet breakfast. The downside is you definitely need a car as there is not much in the village restaurant wise. The water pressure in the showers are a bit lacking
by A verified traveler from Henderson
Posted 28 May 2019
So i am pretty picky person, but its its nothing to complain about this property!!starting with Sara that waited for us almost 30 minutes without even knowing if we are gonna arrive or not.plus she took thw time to show us the room and give us some traveling tips!! Plus the lady from the breakfast area was extra nice and brought us some salami and cheese since we got there late and it was nothing left! The room was very clean and beautiful view!! Thank you all for making put stay great!!!
by A verified traveler
Posted 31 Mar 2019
Amazing hotel and spa with stunning views. Beautiful building and rooms with a good choice of breakfast items. Very welcoming hosts and a very relaxing experience. I will definitely go back! Just a shame the restaurant was closed as taxis are quite pricey in the area and there's not a lot within walking distance.
Thank you for a lovely stay!
Comment from Hotel Management
2 Apr 2019 by Guest Relations, Hotel Management
We would like to thank our valued guest.
Very good to know, that you enjoyed our property, the daily breakfast, and our staff.
Our restaurant will be open again in April.
We are proud of your excellent review, and can't wait to welcome you again!
Andrea Buzzacchino
General Manager
by A verified traveler from MONACO
Posted 4 Dec 2018 on CheapTickets
nice like all our past stays in years we had with FLORENCE HILLS
Recommended
for Everyoneby A verified traveler from Royal Tunbridge Wells, England
Good location
Posted 29 Oct 2017a good location - you can see a lot of Tuscany. The view from restaurant and some windows towards the hills was brilliant but not from our room. Not very comfortable bathroom-sitting on the toilet bowl-my head was reaching the glass door of the shower. On the second day when someone collect the rubbish ( no cleaning during our stay ) and made our beds a part from our makeup was gone to. overall happy with the privacy in separate buildings.
