Ratings based on 24 Verified Reviews

4.1 out of 5
100% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 28 Jul 2024
It’s good to have a hose-bidet
Comment from Hotel Management
1 Aug 2024 by Wismi - General Manager, Hotel Management
Dear Faizal,Thank you for choosing The Premiere Hotel Pekanbaru We're thrilled to hear that you enjoyed your time with us and how you would like to recommend us. We‘ll be sure to pass along your compliments to our staff for the excellent service that they gave. Looking forward to welcome you back, soon.All The Best,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jun 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Mar 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Aug 2022
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Aug 2020 on Hotels
4 out of 5
by A verified traveler

Great place to stay for business travel

Posted 3 Aug 2020 on Hotels
Comment from Hotel Management
6 Aug 2020 by Wismi - General Manager, Hotel Management
Hello... Thank you for the review. Glad to provide our best services and facilities for you and we look forward to your next arrival to try and enjoy our other facilities. The Premiere Hotel Pekanbaru will always enforce the Covid-19 Protocol that has been obtained by the Government's Appeal, namely the Change of New Life or New Normal Era precisely and decisively. Please always cooperate for the sake of mutual safety and comfort. #StaySafe & #StayHealthy ... All the best ... Wismi - General Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Dec 2019
5 out of 5
by A verified traveler

Good for family stay. Good breakfast spread.

Posted 29 Jul 2019 on Hotels
Very good breakfast spread. Should try the many eateries along road at rear of hotel esp Gentlemen Cafe. Very friendly and efficient staff. However, check out could have been processed faster. Will definitely stay at Premiere on next visit.
3 out of 5
by A verified traveler

Posted 11 Feb 2019 on Hotels
during booking, have request for NON SMOKING ROOMS but upon check in was told, all NON SMOKING ROOMS ARE NOT AVAILABLE. after complaining, they have managed to provide the rooms BUT regretfully, the rooms were SMOKING rooms and smells still lingers even though the rooms were sprayed with air freshener. VERY DISAPPOINTED.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2018 on Hotels
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