Ratings based on 28 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jun 2024
Good
by A verified traveler
Posted 22 Jun 2024
Great service
Comment from Hotel Management
27 Jun 2024 by Imelda, Hotel Management
Dear Bradley,Thank you so much for your kind words and for taking the time to share your experience at Swiss-Belinn SKA Pekanbaru. We are thrilled to hear that you enjoyed your stay and that our team provided exceptional service. We strive to make every guest feel welcome and well cared for and it’s wonderful to know we succeeded during your stay. Thank you once again for choosing Swiss-Belinn SKA Pekanbaru, We look forward to welcoming you back in the future.
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
23 May 2024 by Imelda, Hotel Management
Dear Gim Sheng,Thank you for taking the time to share your thoughts on your recent stay at Swiss-Belinn Ska Pekanbaru. We appreciate your feedback. Safe travels, and we hope to welcome you back for a more positive experience
by A verified traveler
Posted 2 Oct 2023
Thanks to Mr Ripal, for his efforts to get me n told that I have left my iPad in the hotel..for his services I would like to thanks him for his excellent services.
Comment from Hotel Management
3 Oct 2023 by Imelda, Hotel Management
Dear Ismail,We're delighted to know you had a great time with us, enjoyed the service and staff. We will ensure to commend Ripal for his amazing service. We look forward to host you back again soon. Thankyou
by A verified traveler
Posted 8 Jul 2023
Comment from Hotel Management
4 Sep 2023 by Imelda, Hotel Management
Dear Bradley,Thankyou for your rating, we are glad to welcome you back in the future
by A verified traveler
Posted 18 Feb 2020 on Hotels
Enjoyed my stay.
Comment from Hotel Management
8 Apr 2020 by Tamrin, Hotel Management
Thank you for your testimony about Swiss-belinn SKA Pekanbaru.
We are happy can give you the best experiences during stay with us. We look forward to welcoming you back in the future at our hotel. We would appreciate your suggestion, so we could provide you a better service.
by A verified traveler
Posted 27 Sep 2019 on Hotels
Comment from Hotel Management
8 Apr 2020 by Tamrin, Hotel Management
Thank you for your testimony about Swiss-belinn SKA Pekanbaru.
We are happy can give you the best experiences during stay with us. We look forward to welcoming you back in the future at our hotel. We would appreciate your suggestion, so we could provide you a better service.
by A verified traveler
Posted 20 Aug 2019 on Hotels
Hotel was clean and the staff helpful. The pool is beautiful and appears well maintained though we didn't get a chance to use it. The breakfast buffet was largely made up on Indonesian food selections but all was very tasty. The staff was consistently courteous and helpful. The hotel is well located adjacent to a major thoroughfare and two of Pekanbaru's newer malls. The AC in our room didn't work well and only brought the room down a couple of degrees in temperature so that it never got as cold as we liked it. One other slight complaint from a 10th floor room was the volume of the Karaoke singing coming down from the 11th floor pool bar in the late evening. Overall a good experience and I wouldn't mind staying here again on future trips.
Comment from Hotel Management
8 Apr 2020 by Tamrin, Hotel Management
Thank you for your testimony about Swiss-belinn SKA Pekanbaru.
We are happy can give you the best experiences during stay with us. We look forward to welcoming you back in the future at our hotel. We would appreciate your suggestion, so we could provide you a better service.
by A verified traveler
Posted 1 Apr 2019 on Hotels
Overall its good and have a nice location which is beside a good mall for weekend breakaway. My only complain is about the food. Food is blunt, local taste with not much choices and coffee is hard to get.
Comment from Hotel Management
15 May 2019 by Joe, Hotel Management
Dear Mr. Robert,
Good Morning,
Thank you for your testimony about Swiss-belinn SKA Pekanbaru.
We are happy can give you the best experiences during stay with us.
We look forward to welcoming you back in the future at our hotel.
At your service,
Swiss-Belinn SKA Pekanbaru Management
by A verified traveler from Terengganu, my
Posted 18 Feb 2019
Courteous and helpful staff
Comment from Hotel Management
19 Feb 2019 by Joe, Hotel Management
Dear Mr. Poetra,
Good Morning,
Thank you for your positive review about Swiss-belhotel SKA Pekanbaru.
We are happy can give you the best experiences during stay with us.
We look forward to welcoming you back in the future at our hotel.
At your service,
Swiss-Belinn SKA Pekanbaru Management
