Ratings based on 67 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 May 2024 on Hotels
Comment from Hotel Management
17 May 2024 by Steve, Hotel Management
Thank you. It was lovely to meet you both and we hope you have a good '500'
5 out of 5
by A verified traveler

Short break

Posted 29 Aug 2023 on Hotels
Lovely welcome, comfortable room and delicious breakfast; friendly staff, great location, overall would highly recommend and plan to return soon, we had a great stay at Caddon View
Comment from Hotel Management
1 Sep 2023 by Steve, Hotel Management
Thank you.
2 out of 5
by A verified traveler

Posted 3 Aug 2023 on Ebookers
Comment from Hotel Management
4 Aug 2023 by Steve, Hotel Management
Dear Janet, Thank you for your review, it's clear from this and the emails that you have sent to us that you weren't happy, but it is sad that you didn't mention your concerns to us during the two days of your stay so that we could address them. I even met you in the street, and though you looked glum (you were visiting elderly relatives, so I imagined that was the issue), you didn't say anything other than 'hello'. We can’t really help if you complain after the event, and there were several things we could have done to help.We would normally ask if everything was OK when you check out, but as you left without speaking to anyone, or indeed paying your bill, that wasn’t possible.
5 out of 5
by A verified traveler

Posted 13 Jun 2023
Friendly owners and staff. Excellent breakfasts and location is central for neighbouring communities and Traquair in particular. Very enjoyable stay which we have recommended to friends and relatives.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 May 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Apr 2023 on Hotels
5 out of 5
by A verified traveler

Great stay

Posted 8 Feb 2023 on Hotels
Really friendly owners who were very informative & made local recommendations. Excellent breakfast with a great choice. I will definitely return in the near future.
5 out of 5
by A verified traveler

Excellent

Posted 28 Aug 2022 on Hotels
Very friendly. Room was small but comfortable and nice bathroom with good shower. Evening meal very good and accommodating for off menu breakfast.
5 out of 5
by A verified traveler

Trouible free

Posted 26 Aug 2022 on Hotels
First class and friendly service , excellent breakfast
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Aug 2022 on Hotels
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