Ratings based on 100 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Oct 2024
In love with this gorgeous resort! And staff were so hospitable. Enjoyed the free shuttle to Dreamland Beach, where they had the most stunning sunsets. Highly recommend this place if you’re visiting Uluwatu!
Comment from Hotel Management
13 Oct 2024 by Cut Rossi , Hotel Management
Dear Patricia Dela,Thank you for your amazing review and for rating us 5 out of 5! We’re so glad to hear that you fell in love with our gorgeous resort and that our staff made you feel welcomed.It's fantastic to know you enjoyed the free shuttle to Dreamland Beach and the stunning sunsets. Your recommendation means a lot to us, and we hope to welcome you back soon for another memorable stay in Uluwatu!Best regards,Cut Rossi Director of Sales & Marketing
by A verified traveler
Posted 27 Sep 2024
This is a great place to stay in a great area.
The staff are fantastic, food is great and the facilities are excellent.
I have stayed here twice now, and will return. Thank you to all the staff at Swiss-Belresort.
Comment from Hotel Management
30 Sep 2024 by Cut Rossi, Hotel Management
Dear Francis-Jaime,Thank you for your fantastic review! We’re thrilled to hear that you enjoyed your stay with us and that our staff, food, and facilities met your expectations.It’s wonderful to know that you’ve chosen to stay with us multiple times. Your loyalty means a lot to us, and we look forward to welcoming you back again soon!Thank you for your kind words!Best regards,Cut Rossi Director of Sales & Marketing
by A verified traveler
Posted 10 Sep 2024
Only stayed for a night and was given a nice room with a lovely view of the golf course. Friendly staff and good location away from the busy area of Uluwatu. Gym was sufficient but not very well attended to. The buffet breakfast was just okay.
Comment from Hotel Management
14 Sep 2024 by Cut Rossi, Hotel Management
Dear Alexia,Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed the lovely view of the golf course, the friendly staff, and the location away from the busy area of Uluwatu.We appreciate your comments on the gym and the buffet breakfast. We will review these areas to make improvements where possible.Thank you for staying with us, and we hope to welcome you back in the future.Best regards,Cut RossiDirector of Sales & Marketing
by A verified traveler
Posted 4 Sep 2024
Honestly the cleanest place I’ve seen in Bali. Not the most conveniently located, but the staff is helpful with transport, there is a superb restaurant on site, the pools are amazing.
Comment from Hotel Management
8 Sep 2024 by Cut Rossi, Hotel Management
Dear Nicolas,Thank you for taking the time to share your experience with us!We are delighted to hear that you found our place to be the cleanest you’ve seen in Bali. It’s also great to know that you enjoyed our superb restaurant, amazing pools, and the helpfulness of our staff with transport.We appreciate your feedback regarding our location. While we strive to provide exceptional service to offset this, your comments will help us continue to improve.Thank you once again for your kind words. We look forward to welcoming you back in the future!Best regards,Cut Rossi Director of Sales & Marketing
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
8 Sep 2024 by Cut Rossi , Hotel Management
Dear Jimmy,Thank you so much for your review!We are thrilled to hear that you rated us 2 out of 5. It’s wonderful to know that you enjoyed our attentive staff, the breakfast, and the transportation service to Dreamland Beach.Thank you for taking the time to share your experience. We look forward to welcoming you back in the future!Best regards,Cut Rossi Director of Sales & Marketing
by A verified traveler
Posted 21 Aug 2024
Comment from Hotel Management
8 Sep 2024 by Cut Rossi, Hotel Management
Dear Mercy,Thank you so much for your fantastic review!We are thrilled to hear that you rated us 5 out of 5. It’s wonderful to know that you enjoyed our attentive staff, the breakfast, and the transportation service to Dreamland Beach.Thank you for taking the time to share your experience. We look forward to welcoming you back in the future!Best regards,Cut RossiDirector of Sales & Marketing
by A verified traveler
Posted 20 Aug 2024
Our favourite place! The food was delicious, the massages were relaxing and the pools are the best!
Comment from Hotel Management
8 Sep 2024 by Cut Rossi, Hotel Management
Dear Marie,Thank you so much for your lovely feedback! We’re thrilled to hear that you had such an enjoyable stay with us.It’s fantastic to know that our food, massages, and pools exceeded your expectations. We take great pride in offering a memorable experience, and your kind words truly mean a lot to us.We can’t wait to welcome you back to our favorite place soon. If there’s anything specific you’d like to enjoy during your next visit, please let us know!Warm regards,Cut RossiDirector of Sales & Marketing
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
10 Aug 2024 by Cut Rossi , Hotel Management
Dear [Guest's Name],Thank you for staying with us and for sharing your feedback. We appreciate your comments and look forward to the opportunity to welcome you back soon.If there is anything specific we can do to enhance your next stay, please let us know.Best regards,Cut Rossi Director of Sales and Marketing
by A verified traveler
Return traveler
Posted 28 Jul 2024 on HotelsI love this hotel. Have stayed here a few times and it’s well located, in a quiet location, the staff are so friendly and helpful and the breakfast buffet is amazing. The only draw back is the walls are quite thin so noisy neighbours can be quite disruptive to sleep.
Comment from Hotel Management
1 Aug 2024 by Cut Rossi , Hotel Management
Dear Hayley,Thank you for taking the time to share your experience with us. We’re thrilled to hear that you love our hotel and that you’ve enjoyed staying with us on multiple occasions.We’re delighted to know that you appreciate our location, the friendly and helpful nature of our staff, and the amazing breakfast buffet. Your satisfaction is incredibly important to us, and it’s wonderful to hear that these aspects of your stay have consistently met your expectations.We also appreciate your feedback regarding the soundproofing in our rooms. We understand how disruptive noisy neighbors can be, and we will look into ways to improve our sound insulation to enhance your comfort and ensure a more restful stay.Thank you once again for your kind words and valuable feedback. We look forward to welcoming you back and providing you with an even better experience in the future.Best regards,Cut Rossi Director of Sales & Marketing
by A verified traveler
Posted 26 Jul 2024
This hotel needs another lift as has only one to go to the floors. Room was nice but needs more privacy as could hear what’s going on next door.
Comment from Hotel Management
1 Aug 2024 by Cut Rossi , Hotel Management
Dear Harkirt,Thank you for taking the time to share your feedback with us. We’re pleased to hear that you liked your room. However, we apologize for the issues you experienced with privacy and the lift situation.We would like to clarify that we have three guest lifts located in the lobby area to serve our floors. We’re sorry if this was not clear or if you encountered any difficulties with them during your stay.We appreciate your comments and will review them to address the privacy concerns and further improve our services. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for a more comfortable experience in the future.Best regards,Cut Rossi Director of Sales & Marketing
