Ratings based on 293 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Jersey City
Posted 19 Dec 2024
Nice villas with patio overlooking the ocean. Each unit is pretty much just a bed with hidden door leading to bathroom. Windows have no glass panels and only blinds but openings them would invite bugs into the room.
by A verified traveler
Posted 26 Oct 2024
Great view, excellent rooms, excellent food
by A verified traveler
Posted 4 Oct 2024 on Hotels
by A verified traveler
Posted 30 Sep 2024 on Wotif
We stayed in the Wantilan Deluxe Suite with ocean view and highly recommend this room. The view from our room and overall resort is amazing and worth the price. Rooms are comfortable. Staff are friendly. Pools are pleasant and place is very clean. Location is perfect- being able to walk to the beach. We would stay again next time we are in Bali.
Some things to consider, but wasn’t a bit issue for us. Food and drinks are expensive on site, which is somewhat understandable due to the view. There is no TV or kettle in the room. At times, there are monkeys passing through the resort and would sometimes come on our balcony. We were just told to not leave anything outside and they were often moved along by staff.
by A verified traveler
Posted 26 Sep 2024
Property was beautiful, on the cliffs overlooking the ocean.
Staff was very friendly and attentive.
Food prices, and services were ridiculously overpriced for the area. We live in Los Angeles right on the ocean, and the food/alcohol prices were equivalent to the hyper inflated prices in our area. But worse because the serving sizes were smaller than our local restaurants and lower quality. If you ordered a glass of white wine for example, they would pour it into a smaller than normal white wine glass and only fill it half way. Very frustrating and felt like we were being taken advantage of, considering the prices of food and services at other hotels and restaurants in the area.
Finally, on our last day, we ordered breakfast right before being taken to the airport and both my son and I got food poisoning. We know it was the breakfast because it was our first meal of the day and did not eat anything else before getting violently sick. We both ordered the eggs and suspect that was the culprit. If you are going to inflate your prices to insulting levels, your kitchen better be able to practice the highest level of food handling integrity.
Will not recommend this property and will not be returning. The only reason we gave any stars for this hotel is because the property itself was beautiful and most of the staff were wonderful. As for the management, I would give them zero stars for insulting their customers.
by A verified traveler
Posted 25 Sep 2024 on Hotels
We had an amazing stay at Suarga! Exceptional staff, incredible food, the most amazing views and unbelievable architecture. There are some small things that make the hotel not what I would label as a full five star, but the above listed things make up for it. Some notes: there is no hot water or coffee in the room and breakfast/ coffeee does not begin until 7:30am which is way too late in my book. The AC is not very cold but they did bring us a fan that helped a ton. The rooms are small without anywhere to sit besides the bed but there was room to put a small couch or chair so that would be another recommendation. Outdoor bathrooms are so gorgeous but there are monkeys so if you have to go in the middle of the night, it’s an adventure. Haha goes with the territory. All in all, the staff and property and food made it lovely and despite the things lacking with the room that we are used to at a 5 star, we will stay here again!
by A verified traveler
Posted 15 Sep 2024
This was such a beautiful resort. Took our breathe away. View was magnificent. Rooms were gorgeous. Food and drinks were incredible. The staff were the friendlest people I've ever met. Will recommend
by A verified traveler
Posted 15 Sep 2024 on Hotels
by A verified traveler
Posted 15 Sep 2024
Excellent
by A verified traveler
Posted 13 Sep 2024 on Hotels
Great all around!
