Ratings based on 987 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Idk
by A verified traveler
Posted 30 Dec 2024
We stayed on the second floor. When we got off the elevator the smell of marijuana was very much present. Upon entering the room the first thing you see is a nasty stained love seat. It was gross looking and should have been replaced if could not be cleaned. The staff were friendly enough. Nothing to brag about.
Comment from Hotel Management
30 Dec 2024 by Microtel Inn & Suites, Hotel Management
Thank you for sharing your feedback with us. We are so sorry to hear of the disappointments with your room and will review this with both our staff and our management to make improvements.
by A verified traveler
Posted 17 Dec 2024
Everything was perfect. Got there just for sleeping, confy bed and pillow. Room and bathroom were clean.
Comment from Hotel Management
20 Dec 2024 by Microtel Inn & Suites Pearl River, Hotel Management
Thank you! We are so glad you enjoyed your brief stay and that we could be here for your travel needs. We hope to see you again sometime!
by A verified traveler
Posted 15 Dec 2024
Value for the money
Comment from Hotel Management
20 Dec 2024 by Microtel Inn & Suites Pearl River, Hotel Management
Thanks!
by A verified traveler
Posted 11 Dec 2024
We were greeted warmly and the check-in was quick and easy. Jake (I think) was very helpful and courteus. It's one of the best experiences we have. Thank you.
Comment from Hotel Management
20 Dec 2024 by Microtel Inn & Suites Pearl River, Hotel Management
Thank you for such kind words. We are so glad we could provide such a great experience and will share your compliments with our staff.
by A verified traveler
Posted 10 Dec 2024
Rooms are worn out. Price was ok. Very friendly staff.
Comment from Hotel Management
20 Dec 2024 by Microtel Inn & Suites Pearl River, Hotel Management
Thank you for taking the time to share your feedback. We are glad our staff made such a great impression and will be sure to share your compliments with them.
by A verified traveler
Posted 9 Dec 2024
Stayed for bayou classic. Very nice!
Comment from Hotel Management
20 Dec 2024 by Microtel Inn & Suites Pearl River, Hotel Management
Thanks! We are glad you enjoyed your stay and hope to see you again!
by A verified traveler
Posted 4 Dec 2024
Staff was great. The exterior and lobby was clean and maintained. The room … drapes did not shut all the way. There were stains on window seat and sofa fabric. The refrigerator had ice build up. The ladies black undies on a hook in the bathroom from previous guest was creepy.
Comment from Hotel Management
20 Dec 2024 by Microtel Inn & Suites Pearl River, Hotel Management
Thank you for sharing your feedback with us regarding your recent stay. We are glad the staff made a good impression but are sorry to hear of the room issues. We will review this with our staff and management for immediate action.
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Microtel Inn & Suites, Hotel Management
Thank you for taking the time to share your feedback. We are so very sorry to see that your experience did not meet expectations. We will review with our staff and take the necessary steps to make improvements.
by A verified traveler
Posted 1 Dec 2024
Staff very accommodating to our needs.
Comment from Hotel Management
2 Dec 2024 by Microtel Inn & Suites, Hotel Management
Thank you for taking the time to share your feedback with us. We are glad to hear you enjoyed your stay and that our staff made such a great impression.
