Ratings based on 679 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
by A verified traveler
Posted 18 Sep 2024
My stay was exsalint
by A verified traveler
Posted 17 Sep 2024
by A verified traveler
Posted 16 Sep 2024
The first room we were given had a very musty odor and the carpet was slightly damp. They did give us a different room upon request. It was better but still had a slightly musty odor.
by A verified traveler from Grand Saline
Posted 14 Sep 2024
The front desk was not friendly or helpful with directions of elevator after check in. The beds were so hard and the room smelled very musty. The cleaning staff did not put out wet floor sign and my granddaughter with her grandmother fell in the hall outside the bathroom and all he said was, I was going to get the sign. Not are you okay or can I help you up?? There were also 3 other managers/staff talking and seen them but never said anything. We only stayed the night and that was long enough. The free breakfast was the only good I can say about our stay.
by A verified traveler
Posted 29 Aug 2024
Clean room, very quiet. Easy. Check in and out.
by A verified traveler
Posted 25 Aug 2024
Pool was closed. If you were with children they need some activities. Break fast was same everyday no change. Room carpet need to change or put air freshener..
by A verified traveler
Posted 21 Aug 2024
The staff
by A verified traveler
Posted 19 Aug 2024
Comment from Hotel Management
21 Aug 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 18 Aug 2024
Clean
