Ratings based on 983 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Federal Way
Posted 30 Nov 2024
by A verified traveler from Bellingham
Posted 26 Nov 2024
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 18 Nov 2024
by A verified traveler from Puyallup
Posted 15 Nov 2024
Staff was friendly and the room was clean. Good breakfast selection.
by A verified traveler from Fontana
Posted 13 Nov 2024
Very good breakfast
by A verified traveler
Posted 11 Nov 2024
For the most part my family enjoyed the stay at this facility. Our biggest complaint is with the valet services.
On the first day 8 NOV, we parked around the corner of the hotel due to how full the valet part of the street was. I promptly let the valet gentleman know that was the case. My main concern was the risk of having my car towed if in spot where parking expired for too long. I came back down about an hour or hour and a half later and the vehicle hadn’t moved. I reminded a new older gentleman where my car was and he moved in quickly.
The next day 9 NOV, we let Natasha and Eric know about our small frustrations. I hadn’t received a text to call for my car yet so Natasha was able to relay the message. I met eric and then he sent the claims text. We had been in and out that day and still was unable to call for the call. Later that evening I think one of the younger valets was able to check in the car so that it could be called.
The last day (today) was the only time I was able to call for the call through the app.
Other than this small issue, our stay was awesome. All of the staff (front desk, staff, bar, breakfast, housekeeping) were nice and easy to work with. Shout out to Natasha for listening to our complaint on Saturday and the kitchen staff during breakfast for being so nice and giving gifts to the kids.
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 10 Nov 2024
We had an amazing stay and we will be back.
by A verified traveler
Posted 10 Nov 2024
Stayed here many times. Staff is great, rooms always clean, and amenities are convenient.
