Ratings based on 552 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
by A verified traveler
Posted 28 Oct 2024
My family and I enjoyed our 5 night stay! We loved the home feel with the two bedrooms, living room, kitchen and dining area. Good space for our family of 5. The bathrooms were very clean! We enjoyed the breakfast! Great value for what we paid. We definitely wouldn’t find a place like this for this price in New York! Clean and quiet grounds, lots of food choices whether you walk or drive. The staff was very friendly ! For the space, value and convenience and cleanliness, we would definitely go back again!!!
by A verified traveler
Posted 27 Oct 2024
The staff at this property are excellent. I had a few issues with my room, old uncomfortable couch, no forks and only one pot, and broken Ice maker. BUT! The front desk team was responsive and always polite and pleasant. Within an hour a member of the house keeping team came to my room and brought the silverware and the pots so I could cook. And shortly after that a member of engineering brought a large board to “fix” the couch, which made it much more comfortable. The staff is fantastic! Without them this would have been a very low score…the team should be commended for being outstanding and a great example of hospitality!
by A verified traveler
Posted 9 Oct 2024
Assistant manager with bad customer service told me to leave the room with a rude tone. Check in at midnight few days ago had to get out by 12. This assistant manager was not willing to let me stay even a hour more.
by A verified traveler
Posted 8 Oct 2024
Mal servicio súper deteriorado, el desayuno malo y sin variedad la peor experiencia
by A verified traveler
Posted 25 Sep 2024
by A verified traveler
Posted 16 Sep 2024
Met our needs for a 3 night stay. Enjoyed the kitchen. Staff was excellent- very friendly.
by A verified traveler
Posted 25 Aug 2024
A/C compressor noise is too loud at sleeping time.
by A verified traveler
Posted 19 Aug 2024
by A verified traveler
A/C problems
Posted 5 Aug 2024 on HotelsRoom is humid and warm. Central air is off, it's a hundred degrees outside, and they've put an undersized air conditioner making a ton of noise right next to the bed. Unpleasant sleeping conditions, wouldn't recommend. Breakfast was edible.
