Ratings based on 992 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2024
2 out of 5
by A verified traveler

Posted 13 Nov 2024
I arrived after dark, about 6:30 pm, and the front entrance was unattended, dimly lit, and adjacent buildings were dark and seemed unoccupied. There was no valet service and the parking area and side entrance were a long way from the front entrance. The side entrance to the facility from the parking area was unlocked and required no room key so I did not feel secure entering alone . I drove to a restaurant in another location to wait for my traveling companion who was two hours behind me. When we entered our room which looked acceptable at first glance, we saw that the small upholstered sofa in the room was quite obviously stained in several places so that we did not want to use it at all. The morning of our departure we asked at the front desk if there was a place to get coffee. The staff were very nice and pointed us to a small unattended coffee station with no decaf coffee available. They did not mention whether there was a restaurant or dining area of any kind on the premises with any sort of breakfast food offered so we assumed there was none. We had trouble finding the exit to the parking lot as there was no signage and it was quite a long way from the front desk. The grounds were attractive in the daylight but the building was too large and sprawling. For all of the reasons mentioned, I would not book there again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2024
5 out of 5
by A verified traveler

Posted 16 Oct 2024
All the hotel was so nice
5 out of 5
by A verified traveler

Posted 13 Oct 2024
Perfect for staying in Peachtree City!
1 out of 5
by A verified traveler

Posted 7 Oct 2024
I stayed 3 nights and l was placed in room 444 my e experience was very disappointed. It was my birthday and was very hurt and uncomfortable with the room.Handicaps room,l took a bath in the tub, l am very uncomfortable,room wasn’t clean.your general manager should look into this matter. I need a refund. I am a senior citizen choose your hotel to enjoy my birthday. Looking forward for a favorable reply. Unhappy guest.
Comment from Hotel Management
7 Oct 2024 by Melinda, Guest Services Supervisor, Hotel Management
Hello,We are so sorry to hear that you did not receive the best stay with us. I will be reaching out to you via phone so I can talk to you in regards to your stay. Thank you.
3 out of 5
by A verified traveler

Posted 26 Sep 2024
As a women staying by herself and arriving late, it was very dark around the property and the parking was away from the bldg. I did not feel safe and then they put me in the very last room on the floor and I had to walk a very long way to get to my room and then offered no help to find a easy way to get to my room.
5 out of 5
by A verified traveler

Posted 23 Sep 2024
Clean, quiet and comfortable
Comment from Hotel Management
24 Sep 2024 by Melinda, Guest Services Supervisor, Hotel Management
Hello!We are happy to hear you enjoyed your stay with us. We look forward to seeing you again in the future.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Sep 2024
4 out of 5
by A verified traveler

Posted 1 Sep 2024
Edifico muy viejo y no dejan agua en las habitaciones 🙁!!
Comment from Hotel Management
7 Sep 2024 by Melinda, front desk agent, Hotel Management
Thank you for your review and feedback!