Ratings based on 406 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Perfect thanks
by A verified traveler
Posted 20 Oct 2024
Amazing resort, should be on everyone’s bucket list for places to stay, top notch hospitality, very accommodating.
Comment from Hotel Management
20 Oct 2024 by Management Team, Hotel Management
Dear Brian,Thank you so much for your wonderful review and for rating us 5 out of 5! We are truly delighted to hear that you had an amazing experience at our resort and that our hospitality and service met your expectations.Your kind words about Hanging Gardens of Bali being a bucket list destination mean the world to us, and we are thrilled to have been part of your memorable stay. It was our pleasure to accommodate you, and we hope to welcome you back again in the future.Warm regards,
by A verified traveler
Posted 11 Oct 2024
Hanging gardens is a must for anyone staying in Bali, their staff went above and beyond to meet our needs, the scenery is breathtaking, the villas are beautiful and clean
Comment from Hotel Management
11 Oct 2024 by Management Team, Hotel Management
Dear Brian,Thank you so much for your wonderful review and for taking the time to share your experience with us! We are truly delighted to hear that you had such an enjoyable stay at Hanging Gardens of Bali. It’s our pleasure to have gone above and beyond to meet your needs, and we’re thrilled that you found the scenery breathtaking and the villas beautiful and clean.Your kind words mean the world to our team, and we hope to welcome you back to our resort in the future for another unforgettable stay.Warm regards
by A verified traveler
Posted 18 Sep 2024
Definitely a place for couple retreat/honeymoon for some own personal time.
Service and staff are excellent.
The traffic to get to the hotel is way long. 2.5 to 3 hours for about 20miles.
Comment from Hotel Management
18 Sep 2024 by Management Team, Hotel Management
Dear Anh Luong Tho,Thank you so much for your wonderfuleview! We are delighted to hear that you enjoyed your stay with us and found our resort to be a perfect retreat for couples and honeymooners. We also greatly appreciate your kind words about our service and staff – it means a lot to our team.We understand that the journey to our resort can take some time due to the surrounding traffic. However, we hope that once you arrived, the tranquility and beauty of the resort made the trip worthwhile.We look forward to welcoming you back for another peaceful retreat in the future. Thank you once again for choosing Hanging Gardens of Bali
by A verified traveler
Posted 4 Aug 2024 on Hotels
We really enjoyed our stay at Hanging garden. Staff were really friendly. Breakfast was great
Comment from Hotel Management
19 Aug 2024 by Management Team, Hotel Management
Dear Kalpesh,Thank you for your excellent review. We are pleased to hear that you had an enjoyable stay at Hanging Gardens and appreciated the friendliness of our staff, as well as the quality of our breakfast. We look forward to the opportunity of welcoming you back in the future.
by A verified traveler
Posted 1 Aug 2024
Had an amazing time with our family. Thank you all for the kind hospitality.
Comment from Hotel Management
19 Aug 2024 by Management Team, Hotel Management
Dear Brenda,Thank you for your excellent review. We are pleased to know that you and your family had a wonderful experience with us. Your kind words about our hospitality are greatly appreciated, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 31 Jul 2024
Staff were absolutely delightful. Surrounded by jungle, nestled in a valley. Great food.
Comment from Hotel Management
19 Aug 2024 by Management Team, Hotel Management
Dear Benjamin,Thank you for your 5-star review. We are delighted to hear that you enjoyed your stay and appreciated the service provided by our staff. It’s wonderful to know that our unique location and cuisine made your experience memorable. We look forward to welcoming you back in the near future.
by A verified traveler from riyadh
Posted 15 Jul 2024
Comment from Hotel Management
22 Aug 2024 by The Management, Hotel Management
Dear Ali,Thank you so much for your glowing review! We're thrilled to hear that your experience with us was nothing short of spectacular. Our team works hard to ensure every detail is perfect, and it's incredibly rewarding to know that we succeeded in making your stay a once-in-a-lifetime trip. We hope to welcome you back for another unforgettable visit in the future!Best regards,
by A verified traveler
Posted 13 Jul 2024
Super relaxing
Comment from Hotel Management
13 Jul 2024 by Management Team, Hotel Management
Dear Mariam,Thank you so much for your glowing review! We're thrilled to hear that your experience with us was nothing short of spectacular. Our team works hard to ensure every detail is perfect, and it's incredibly rewarding to know that we succeeded in making your stay a once-in-a-lifetime trip. We hope to welcome you back for another unforgettable visit in the future!Best regards,The Management
by A verified traveler
Posted 1 Jul 2024
Comment from Hotel Management
26 Jul 2024 by Management Team, Hotel Management
Dear Mr. Mejia,Thank you for taking the time to leave us a review. We are sorry to hear that your experience did not meet your expectations. We strive to provide the best service possible, and your feedback is crucial for us to improve.Since your review did not include specific details, I would appreciate it if you could share more about what went wrong or how we could have done better. This will help us address any issues and ensure a better experience for your stay in the future and for our other future guests.Your satisfaction is important to us, and we would like the opportunity to make things right.Thank you again for your feedback.Best regards,
